| Name of Complainant | |
| Date of Complaint | August 11, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On the 11th of August 2018 morning, I checked the Vodafone site for the available internet pack available at the moment. In the list of data packs I found out that they provide 500 MB of 4g/3g data for 28 days on a charge of 29 rupees.
But after I did the payment I received the activation of my internet pack only for 3 days and only 300 MB of data was given to me. I called up the customer care and enquired about the issue, they told me it would have been a technical issue and asked me to cooperate with the data pack I was given. They did not even care to refund the money that I lost on recharging for the given wrong data pack.
Attaching screenshots of the information given on the Vodafone site and the message I received from the Vodafone care about my data pack activation.
I request u to Please consider this complaint and take necessary action.
Thankyou
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