| Name of Complainant | |
| Date of Complaint | February 11, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 10 Feb 2018, i recharged my vodafone number 7428671513 at around 8 :30am. It was a pack of 352 in which they give 1gb data daily and unlimited calls. I called customer care at 9:02am and they said your plan is activated and then at 4;00 pm suddenly my net stopped working and then i called customer care and they told me this plan is not active for me then i talked to their senior and he apologised and said will activate 198 plan shortly and rest amount will be credited as balance. I said ok. Its been 32 hours since i talked to them and nothing has been activated.. Its really disappointing how a company like Vodafone ditch the customers.. First they said it will be activated in half n hour and then said 12am. But unfortunately nothing have they done till now..
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