| Name of Complainant | |
| Date of Complaint | August 11, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 24th July, my entire balance (Rs. 112) was deducted and I did nor receive any text message for the same. On lodging a complaint, I was told that my mobile data had been used whereas I never use mobile data in this phone, neither does any data usage reflect in the Vodafone app.
Yesterday when I recharged my phone, my card was debited and I received a text message that the recharge is successful but it does not reflect in my balance. The customer care always makes excuses and says that no recharge was done.
I am highly disappointed by this company who use fraudulent practices to extract money out of customers.
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