Vodafone Charging higher monthly rentals

Name of Complainant Rudra Santosh Raju
Date of ComplaintMarch 17, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rudra Santosh Raju:

I have been using Vodafone from last 4-5 years.. I recently relocated from Bangalore to Hyderabad. I have applied for circle change and it was the same procedure as you change to other network.
I asked the Vodafone agent to provide me the same rental plan what I was using in Bangalore that is for 399, however the agent intentionally changed it to 499 to gain a high commission.
I have raised the plan change request immediately , it is been over the month now .. I have made several calls to 198 support center and unbelievably they are just informing me that plan will change immediately and it is not been changed till date.. I cannot port my number up to 90 days from the time I moved to the Telangana Circle.. Is that a reason Vodafone playing its part and charge me as per their need??? Is this the way “So called International Mobile carrier” company treat its prestige customers like fools? No professionalism maintained and this is when there huge pressure to retain the customers.
Also the previous circle (Karnataka Vodafone) charged me additional amount of bill for the few days I used service under that circle in the same billing cycle. The worst part is Vodafone has deducted all the accumulated data (Karnataka Circle) from my account, my question here is when they charged me for each day I used under Karnataka Circle then why they completely deducted the accumulated data for which i have paid??? ***This is when I am switching circles in Vodafone itself***

I hope this forum helps me to resolve my issue.

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Vodafone Charging higher monthly rentals

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