Not clear response_ my online payment for IRCTC ticket booking

Name of Complainant Sridharan
Date of ComplaintMarch 17, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sridharan:

Today I try to book the train ticket using IRCTC official portal. After entering all the required fields I have entered my payment details using debit card payments. After entering the required OTP… it shows ‘Pending from the Bank End’. It is difficult to know the status of my booking. From both ends (bank & IRCTC) I didn’t receive any further valuable updates.

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