| Name of Complainant | |
| Date of Complaint | April 28, 2019 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had recharged my Customer ID 80301629 of Videocon D2H for Rs 651/- on 25 Aor 19. However, the channels didnt get activated on same day and i called them on 26 Apr 19 to sort out the issue. The customer care executive told me that they have activated the New Diamond HD pack worth 580/- on my customer ID and the same will be available after 10 mins. Its been 4 days now and i have called them more than 6 times but the activation is still pending. They have no answer for it and my money is going waste. I want them to respond to the compaint and compensate for the lost days and financial implications.
Image Uploaded by Ravish Chugh:
Dear Ravish,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Dear Ravish,
We would like to inform you that we have tried calling on both the RTN- 9409297095 / 7675073846 but unable to reach you. Furthermore, we would request you to share your alternate contact number at customercare@d2h.com along with the feasible timings, so that the needful can be done.
Thanks & regards