Unknown charges on the bill without our consent.

Name of Complainant 9811400823
Date of ComplaintSeptember 29, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by 9811400823:

I called and requested vodafone to activate a plan for /- of international roaming because O was travelling to china.

They did not activate it however charged me 599/- daily for as long as I was in China to which now they claim is an automatic plan that gets activated itself.

I also called them after returning from China to deactivate the 5999/- plan to which they confirmed was deactivated on my request.

I have made multiple calls to them and they listen to the whole concern and put me on a 30 mins plus hold.

 

 

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Unknown charges on the bill without our consent.

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