Unauthorized payment by paytm and zomato

Name of Complainant Gaurav
Date of ComplaintJune 16, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaurav:

I received a message at 7.30 pm on 13-06-2019, stating that Rs 150/- was deducted from my paytm wallet for payment of an order a Zomato.  But I had not made any order at that time.

Order Id  – ZTD-19-7779C8683735A

Txn Id – 24972538968

I tried to contact paytm support and they said they have no details except txn id and told me to contact zomato. Then I contact the customer support of zomato but they said no order was placed with the above-mentioned id.

I write an email to paytm and write to customer support of zomato but none of the merchant has replied to my query.

Plz help me with the matter

 

Image Uploaded by Gaurav:

Unauthorized payment by paytm and zomato

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