| Name of Complainant | |
| Date of Complaint | April 2, 2019 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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my existing plan ie 249 pm and I am happy with it – but now it has been upgraded to 399 without my consent and answer that 249 plan is now revoked from market ?
How can a company insist any customer ?
Any new condition / plan should be applicable for new customers only not for existing one, if company don’t have any other than at least a grace period of 3 month must be provided.
Had repeated discussion with your executive one of them told me to send message OUT to 199 – done on March 17, 2019 (before billing cycle) but no positive response.
expecting for a satisfactory resolution.
Dr Faheem Ahmad
9910619316
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