| Name of Complainant | |
| Date of Complaint | April 2, 2019 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
To whomsoever ever it is concerned,
I would like to say that it’s been a big harassment to be the customer of Vodafone and even after sending so many mails no-one is bothered to resolve the issue.i haven’t made any calls for 30 mins continuosly for 4 times(which was the real issue).i have visited to Vodafone store regarding this and they asked me to contact their corporate care and gave me the email I’d ,which is wrong , unfortunately even Vodafone customer care executives misguide customers, I agree that Vodafone has called me many times and so do I! I have requested them to check my request mail on this regard and resolve and then I will start using the no. PLEASE CHECK ALL THE CALLS RECORDED AS WELL ,EVERYTIME I HAVE ASKED THEM TO RESOLVE THE ISSUE THEN I WILL GO AHEAD WITH THE PAYMENT .I haven’t even started using no.whoever is taking this issue can check that I have made some 1-3 calls and messages initially after this excess charges I had asked to stop my outgoing till Vodafone resolve this issue.As I was not using this no I have lost the sim and have even blocked it.
Now Vodafone is harassing me and also threatening me to spoil my name. Till now I have used many numbers and I haven’t gone through such treatment. It is so painful that my father passed away on 11th January 2019,when I got call for the first time from Vodafone saying I have to pay 1000rs. I was shocked to hear this,but still even after this I have visited mini Stores and has spoken to Vodafone chat people on how to go ahead about this but they asked me to wait till the bill is generated and then you can talk to Vodafone is what they said. Everytime i have tried to contact Vodafone ,Vodafone executives has misguided me instead of giving solution . I have even sent many mails but no one is bothered to reply me on this regard.
Regards
Shilpa
Image Uploaded by Shilpa B M:
