zomato

My order is not delivered but app is showing Delivered

Posted on by Consumer Court
Name of Complainant Kishan nayak Raathlavath
Date of ComplaintJuly 25, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food on 23/07/2026 from one of the restaurant Raju gare biryani from zomato app and the order prepared and sent by delivery agent but he did not Delivered my order but he updated as Delivered I tried to call him but he did not respond after that I registered a complaint to zomato […]

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ZOMATO: FOUND STONES IN KULFI AND THE DIDN’T COMPENSATE AFTER ASSURING OF REFUND STILL I HAVEN’T RECEIVED IT

Posted on by Consumer Court
Name of Complainant nivedita solanki
Date of ComplaintJuly 24, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

FOUND STONES IN KULFI AND THEY DIDNT COMPENSATE AFTER ENSURING OF REFUND STILL I HAVENT RECEIVED IT AND ANOTHER ORDER FROM ZOMATO DOUBLE PAYMENT WAS MADE AND IN DID NOT RECEIVE REFUND AND THEY DONT ALLOW ANY CUSTOMER SUPPORT TOO. ZOMATO: FOUND STONES IN KULFI AND THE DIDN’T COMPENSATE AFTER ASSURING OF REFUND STILL I […]

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Zomato not refunding for undelivered item. Zomato order from Sandwich 2 Poha : Order ID 7083899857

Posted on by Consumer Court
Name of Complainant Amit Kumar
Date of ComplaintJuly 24, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Sandwich 2 Phoha restaurant on July 19. Order contains 2 packet of Rasmalai and 3 packet of Dhokla. I didn’t get 1 packet which has 5 piece of Rasmalai. I immediately complain to the restaurant and also sent mail to zomato. I also did complain via zomato app. When I talked […]

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Zomato not refunding for undelivered item.

Posted on by Consumer Court
Name of Complainant Amit Kumar
Date of ComplaintJuly 24, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Sandwich 2 Phoha restaurant on July 19. Order contains 2 packet of Rasmalai and 3 packet of Dhokla. I didn’t get 1 packet which has 5 piece of Rasmalai. I immediately complain to the restaurant and also sent mail to zomato. I also did complain via zomato app. When I talked […]

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charged full money even after cancellation

Posted on by Consumer Court
Name of Complainant MEEMANSHA SINGH
Date of ComplaintJuly 14, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I gave an order by mistake and within 2-3 mins i cancelled it but zomato has refused to return money and charged full amount as compensation charged full money even after cancellation was last modified: July 14th, 2025 by Consumer Court

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Order food mismatch

Posted on by Consumer Court
Name of Complainant Manikandan
Date of ComplaintJuly 12, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i order 9no of chicken samosa but i received 3 pieces of onion samosas so i said cancel my order so the Delivery boy has said if you cancel the order the amount has non refundable so i accept and chat with customer support but he said connect morning but i connect morning they are […]

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Food order was completely spoiled. Restaurant is not responding and Zomato is providing no help

Posted on by Consumer Court
Name of Complainant Ayush Khatana
Date of ComplaintJuly 1, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered food from Burger King via Zomato. It took about an hour for the food to get delivered even though the restaurant is 10 mins. When the order was finally delivered it was completely soaked because the soft drink was not packed with any care and spilled into the paper bag and seeped into […]

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Took the money but food was not delivered

Posted on by Consumer Court
Name of Complainant V Chandra Sekhar
Date of ComplaintJune 30, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On May 24th, 2025 I ordered two packets of Dum Chicken Biryani from the local restaurant Red Cherry of Anakapalle in Andhra Pradesh. Initially OTP was not generated. I tried several times. By the time order was placed. But OTP was not generated. Finally I changed mode of payment by switching to UPL mode. This […]

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