zomato

refund of money from zomato wallet

Name of Complainant Raghu
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I had closed my zomato wallet couple of days back and it had an amount of rs.1800 which was supposed to be refunded. I see that only amount of RS.700 has been refunded so far and request to zomato for remaining amount is not being responded. The only response I get is a standard message […]

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Order is not delivered

Name of Complainant manish yadav
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order is not delivered after placing it. And agent assigned for the order and he is still steady at one location. Not answering phone calls. Due to this i manage my kid hunger by cookies and he slept hungry after crying. Who pay for it. And there is no clear answer by customer support. […]

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Zomato Wallet

Name of Complainant Suresh Kumar
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Zomato has closed my Zomato wallet on 14.07.2023 and said money is refunded on 17.07.2023. But today is 29.07.2023 and I still did not received my fund. Now they are saying to contact RBL bank who is not responding at all. I am also not getting any proper response from Zomato. Zomato Wallet was last […]

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My order not delivered my payment hold company side

Name of Complainant Vinod kumar Prajapati
Date of ComplaintJuly 28, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a cake to someone, I entered the address of Mumbai, then I made the payment, and the company received the payment, but did not deliver my order, Now after saying a lot, the company gave me a promo code of Rs.764, I didn’t even know and he got that code in one of […]

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Zomato ordered item was missing

Name of Complainant Karthika T
Date of ComplaintJuly 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered pizza with seasoning in Zomato but they missed the seasoning in the order, i requested them to give seasoning or take the order return. But they are not giving any proper response. They are simply told for the missing item we give 30Rs like that. I don’t have that day my dinner because […]

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Regarding ZOMATO SERVICE

Name of Complainant Shankar Mishra
Date of ComplaintJuly 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear team, I’m unhappy with your service. I have placed the order but I have received the order in open box stage than refused the order by me. I have already paid the money through online and I want to refund the amount on urgent basis. otherwise i will post the all photos in social […]

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Providing Non Vegertrain order when i orederd a Vegetarian Meal

Name of Complainant Vasudha Kothari
Date of ComplaintJuly 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today on 27th July 2023 i oredred a vegetarian food from zomato they have provided us with non vegetarian meal, Providing Non Vegertrain order when i orederd a Vegetarian Meal was last modified: July 27th, 2023 by Consumer Court

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Zomato order of KFC not delivered and money not refunded

Name of Complainant Parveen Sultana
Date of ComplaintJuly 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered KFC chicken strips at 9:03pm. Didn’t receive the order. I contacted the support chat support. No proper replies. Only few same replies were given again and again. Kept tracking the order in the app which showed 14 minutes then 9 minutes again back to 20 minutes. This pattern kept repeating for 3 hours. […]

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