zomato

Zomato refund issues

Posted on by Consumer Court
Name of Complainant Sreedeep
Date of ComplaintApril 20, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It was related to zomato order no.1073996363 I placed order on April 20th.So my situation is I placed an order and got accepted by the hotel and showed started preparing the food. later the valet called and told me the order i placed was not available. Will provide another alternate item for it. And I […]

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Zomato Complaint: Whole order amount charged as Cancellation fees

Posted on by Consumer Court
Name of Complainant Punit Baid
Date of ComplaintApril 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

  Regarding order no: 1292506578 I had placed the above order at 7:51 pm , and cancelled the order at 7:53 pm. But the whole amount was charged as cancellation charge. The reason of charging the was that the restaurant had started preparing it? Is it possible that restaurant started preparing the order within 2 […]

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Zomato Complaint: Wrong item delivered as well as item spilled too.

Posted on by Consumer Court
Name of Complainant Kartik
Date of ComplaintApril 19, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered 4 pastries from kumar bakers using zomato. 2 mango jelly pastries 2 blackforest pastries When I received the order I saw that the cream on blackforest had spilled over to the sides and instead of mango jelly pastries I got blueberry jelly pastries. Although the are same of price but I ordered […]

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Zomato Complaint: Not received Refund

Posted on by Consumer Court
Name of Complainant Hermeet Kaur
Date of ComplaintApril 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order from Puran’s Sweets & snacks ( order number – 1170240452 on 17th April 2019 at 4:26 PM) in which i by mistake ordered  Box of 4 Besan Ladoo. So I called restaurant & asked if they can replace the item by Box of 4 Boondi Ladoo but he denied so I […]

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Zomato did not deliver

Posted on by Consumer Court
Name of Complainant Yogesh Bali
Date of ComplaintApril 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food on Zomato last night. I was following the order on my cell phone. The application showed that the oder left the restaurant, but it was not delivered and after a while Zomato app showed that the order had been cancelled. The truth is that I never cancelled the order, Zomato did. However […]

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Complaint is about zomato people

Posted on by Consumer Court
Name of Complainant Akshay
Date of ComplaintApril 19, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

You guys are rubbish zero customer satisfaction 2 days back I wanted to order but due to payment gateway failure amount got deducted and I was unable to order. So I contacted Zomato guyzz and they told me refund has been initiated and it will be there in 24 hours . It has been more […]

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Zomato Food delivery Complaint

Posted on by Consumer Court
Name of Complainant Ravi
Date of ComplaintApril 19, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This has not just happened once or only with me. I place an order, it says it’s getting prepared but I don’t get the food delivered. Instead I get a message “Sorry your order could not get fulfilled because no one’s available to deliver it” really?? First of all zomato take 45-60 minutes on an […]

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Refund of amount Rs. 575 with necessary action against zomato for cancelling order after confiming it

Posted on by Consumer Court
Name of Complainant Manish kumar
Date of ComplaintApril 18, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi , Myself Manish. I have ordered dominos pizza through zomato app and after order confimation by zomato and dominos , the dominos says that he could not deliver order and he cancelled my order. but my refund is not coming yet. My refund amount is Rs. 575 for zomato order no. 1226978215     […]

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Zomato Complaint: Damaged cake delivers

Posted on by Consumer Court
Name of Complainant Ranveer kumar singh
Date of ComplaintApril 18, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered cake on 17th april Order ID 1697627054. But it was delivered in condition that no one can use and after connecting through their chat no one is responding clearly and I have sent mail but still I have not got any confirmation. I want just my money back Zomato Complaint: Damaged cake […]

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