zomato

Zomato Complaint: Full order amount charged as cancellation fee within less than a minute of order

Posted on by Consumer Court
Name of Complainant Apra Jain
Date of ComplaintApril 27, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order with Zomato today on April 26, 2019 at 2.15pm. I canceled the ordered immediately after (literally within a minute) and yet my entire amount of ₹1, 874 has been deducted as a cancellation fee. I had to make an online payment since they don’t accept cash delivery for an order of […]

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Zomato not Delivering Food after being late for 2 hours also

Posted on by Consumer Court
Name of Complainant KUMAR MANISH
Date of ComplaintApril 27, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered Prepaid food from zomato and after 2 hour also it has been not delivered to me Zomato not Delivering Food after being late for 2 hours also was last modified: April 27th, 2019 by Consumer Court

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Money deducted order not delivered

Posted on by Consumer Court
Name of Complainant Nirav Zaveri
Date of ComplaintApril 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My order number is 1571959354. I ordered twice by mistake on zomato first order was correct and i paid but second order was mistake and i paid in advance i cancelled the order right after talking with hotel also they told that we put ur order in wait list u please cancel so i cancelled […]

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Deduct of money by cancelling the ordered food by Zomato

Posted on by Consumer Court
Name of Complainant Gaurav kant
Date of ComplaintApril 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food regularly from Zomato on my location, but today on 26/04/19 the delivery boy gone to different locations and he I got a call from zomato guys saying I have to go to the delivery boy location,then I say he has to come to my location then he cancelled and order and deducted […]

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Getting treated bad on zomato

Posted on by Consumer Court
Name of Complainant Akshay Suryawanshi
Date of ComplaintApril 26, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Akshay suryawanshi 207 satyaniketan, moti bagh south delhi. Sir, I ordered food using zomato app on 24/04/2019 at 3:56 pm they delivered the food at 4:50 pm but the food was not in good condition it wasted all, i showed them photos of wasted food items and asked for refund from zomato they said they […]

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Zomato Cheated

Posted on by Consumer Court
Name of Complainant Ravish Rustagi
Date of ComplaintApril 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Yesterday I have orded 2 chicken roll on Zomato for @149, however the delivery guy arrived with one roll only. As he is just a delivery guy so I did not lois temper for the same. However the chat service is more pathetic Zomato Cheated was last modified: April 26th, 2019 by Consumer Court

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Spoiled Food been Delivered and Bad customer service by Zomato

Posted on by Consumer Court
Name of Complainant Manik Pradhan
Date of ComplaintApril 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I had a order from Zomato yesterday (25th April around at 10:02 PM) the restaurant name was “Kalpana Food Plaza”, it was a Chiken Biryani order ID #1643971689 and this food was spoiled when i opened it was also smelling badly and water drops were coming out from the rice, potatoes and chicken. When […]

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Zomato Order amount not refunded, pathetic customer service

Posted on by Consumer Court
Name of Complainant nagnath dahale
Date of ComplaintApril 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have ordered from zomato , vendor accepted order then they rejected it due to my phone is not reachable , but I have d plenty of calls that time , n the delivery guy is also didn’t have common sense to knock the door and ask , At this time I have to […]

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Food through zomato has not delivered

Posted on by Consumer Court
Name of Complainant Piyasha pal
Date of ComplaintApril 25, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have ordered food through zomato app at 9:20 pm. Due to some problem of the delivery agent, I have got a call from zomato that I will receive the food within 30min. I tried to contact with the zomato customer service through live chat, till now they didn’t responded or delivered my order. Current […]

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Zomato order has not delevierd but they r not given refund even after 4 time complain

Posted on by Consumer Court
Name of Complainant Vinay k v
Date of ComplaintApril 24, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered from zomato on 13th Apr 2019 10:38 Order I’d : 1050679271 I waited till 12 pm , they were not delivered my order. Delivery guy called and told he can’t deliver my order .He asked to raise complaint . Morning (14th Apr) order status was changed to delivered . After that I raised […]

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