zomato

Zomato as marked order delivered without delivering it and not responding to chat

Posted on by Consumer Court
Name of Complainant Amar
Date of ComplaintMay 8, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed order in Zomato app to freshmenu restaurant around 10pm Order didn’t get delivered till 11pm I waited till 11.30 and then I  tried reaching restaurant first as they were non responsive I started chat with Zomato and Zomato is also non responsive   After some time I see that order got marked […]

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Zomato Complaint: Money deducted due to their ignorance of order instructions

Posted on by Consumer Court
Name of Complainant Seema Mishra
Date of ComplaintMay 7, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I want to file a complaint against Zomato customer service. While placing an order in Zomato there is a column which is being provided for customers to write any instructions related to the order. Whenever I place the order I write a number on which delivery executive to connect for address. But they always […]

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Zomato harassing me

Posted on by Consumer Court
Name of Complainant Payal
Date of ComplaintMay 6, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered something on Zomato. I received bad packing food so I complained. They initiated refund. As refund credited in Zomato wallet they blocked my account. Zomato harassing me was last modified: May 6th, 2019 by Consumer Court

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Money deducted from my bank account .

Posted on by Consumer Court
Name of Complainant Sangamithirai MSV
Date of ComplaintMay 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i ordered food on Wang’s kitchen through Zomato on April 25th 2019. I tried using my debit card but since the transaction wasn’t successful I had to re-order the food again with COD option. But after few minutes my money (375₹) got deducted from my account. I spoke to the Zomato customer service they told […]

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Zomato charge without food

Posted on by Consumer Court
Name of Complainant Avinash kumar
Date of ComplaintMay 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food on zomato.. After half an hour restaurant call me to cancel my order and inform zomato for your refund.. But zomato refused to refund and after one hour they told that your food is delivered.. And there are not going give my refund Zomato charge without food was last modified: May 6th, […]

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Order refund from Zomato for order id :1505090801

Posted on by Consumer Court
Name of Complainant Arkaprava Dutta
Date of ComplaintMay 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Respected sir/mam, I made an order through Zomato from Fasoos . My order id is 1505090801. My rider denied to deliver the order cause it was too late and he asked me to cancel the order and state that driver denied duty. I did it. But I didn’t get to say why. Please note I wanted […]

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Zomato Complaint: Utterly disrespectful delivery men and no refund

Posted on by Consumer Court
Name of Complainant Rachel Rodrigues
Date of ComplaintMay 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order from Zomato for Dominos. Due to elections the delivery guy was unable to deliver a part of the order. Since the order was pre-paid I expected a refund for the same at the earliest. I contacted the zomato customer care and they assured me a refund within 48/72 hours. It’s been […]

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Zomato amount deduct without place the order

Posted on by Consumer Court
Name of Complainant ashish kumar
Date of ComplaintMay 5, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

yesterday I was place the order from zomato,  I select my food & I did payment also, but after complete the payment they deduct the money from my account & they return back me on zomato page then I checked my order status there is no order in my order history  if they not accept […]

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Zomato Food quality not so good.

Posted on by Consumer Court
Name of Complainant Aman joshi
Date of ComplaintMay 5, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I ordered food from zomato and they provided with pathetic food. I tired to complain them but they showed no response Zomato Food quality not so good. was last modified: May 5th, 2019 by Consumer Court

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Zomato Complaint: order decline by restaurant and not giving refund.

Posted on by Consumer Court
Name of Complainant udit
Date of ComplaintMay 5, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

my order id :1249159006 placed order at 11:24am on 4th may 2019.  after that i received call from dominos pizza {+918320144581}that restaurant was closed at 11 am ,  i immediately informed Zomato at 11:29am(4th may) but i got reply at 1 am on 5th may. and they told me that its not zomatos responsibility to […]

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