zomato

Non Food Delivery by Zomato (Food Delivery Service App) – Please penalize the Company with the most stringent measures possible

Name of Complainant Sunando Banerjee
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered food for myself and family from Kolkata Heshel Mumbai through the Zomato Food delivery app. My family includes my son who was not keeping well and who had to take rest after having dinner and medicines. While it was supposed to be delivered by 9:20 pm on 23.12.2020 (as was displayed on […]

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Bad customer support

Name of Complainant Prathyaksh
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered from itminaan a for wings and biryani ..and suddenly I had given wrong adress and asked them to cancel the order immediately in delievery intrsuction but they did not and then when approached Zomato customer care they denied to cancel since the food was ready ,and okk I was like okk deliver […]

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regarding stopage of promotional activity and promotional SCAM

Name of Complainant vijay gupta
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir, Our restaurant ID is 18763210. Inspite of repeated request since 6th October, we are being still charged for promoting our restaurant even though it is not showing as promoted. This fact was bought to our notice by many customers and the same was informed to Mr. Asad but to no vain. Today also […]

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Delivery issue

Name of Complainant Sai vighnesh Ivaturi
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from zomato. The delivery guys has deliverd to someone else. I complained to customer care and they applied penalty to zomato valet. Now that guy is calling me and asking me to pay his penalty. He is abusing and warning that he will come to my house for money. Is this the […]

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Sending messages to my number

Name of Complainant Chandu
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sending messages to my number to join as delivery boy how they send daily correct it  dont send such type of messages to me Sending messages to my number was last modified: December 27th, 2020 by Consumer Court

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Wrongly counted as order cancelled and cut penalty from my earning

Name of Complainant alihussain hawaldar
Date of ComplaintDecember 22, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am delivery partner of zomato and my delivery id is FE909750 and recently when i was making a delivery, in one order suddenly i got notification that i cancelled that order and so i got penalized for no reason whereas i never cancelled any order. I have been trying to contact zomato regarding this […]

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Not received proper order

Name of Complainant Madhav
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

To my account live chat option is not showing. I ordered special chicken biriyani and buttermilk but I received buttermilk and only biryani without chicken like veg biryani. This is order number: 2011022583. If I send mail no one respond after 48 hours also. if I contact live chat from my friend mobile, live chat […]

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My order which I placed is not showing

Name of Complainant NILAY TRIPATHI
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order id 1462913270 Payment through gpay Paid to Zomato I ordered a pizza from Zomato through Google pay app and the order get confirmed the delivery time of the order was 2 55 of 14 12 2020 but not delivered yet also when I login into my account through Zomato my order was not mentioned […]

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I ordered the food order cancelled by domino but amount deducted from my account refund initiated but not received in my account after 14 days

Name of Complainant Ritesh Lakhani
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The refund was not iniatited by zomato it takes 15 days my account was not credited and even they don’t have the reference no for this I ordered the food order cancelled by domino but amount deducted from my account refund initiated but not received in my account after 14 days was last modified: December […]

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