zomato

Order failed to be delivered, cancelled by the driver & declined delivery

Name of Complainant Neel
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order No: 1331564190 The Driver was at the wrong address to deliver the order. The Customer was waiting in front of the delivery address for 10+ minutes. The Driver cancelled the order (stating it was declined by the customer). The Customer managed to seek out the driver in the back streets. The Driver refused to […]

Read More...

order received was stinking and was badly broken

Name of Complainant neha
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i have ordered one maharaja mac and one cold coffee yesterday i.e. 18th feb’2021 and the order which i received was badly broken and was also stinking very badly and cold coffee’s glass seal was also broken and whole of the coffee was coming out of the glass and not zomato is not listening to […]

Read More...

My amount debited but order was not conform

Name of Complainant Shankar
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I was booked my food from raju gari biryani restaurant my amount was debited 433 but my order is not conform I trying 2 reach zomato customer care nd restaurant person they both r not connecting My amount debited but order was not conform was last modified: February 22nd, 2021 by Consumer Court

Read More...

FRAUD BY DEDUCTING THE AMOUNT TWICE FROM ACCOUNT AND NOT REFUNDING IT

Name of Complainant RUPA KUMARI
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

ON 6TH FEB I ORDERED FOOD AMOUNTING TO Rs. 1301-, BUT AFTER SHOWING FAILURE OF PAYMENT I TRIED TWICE FOR PAYMENT BUT ZOMATO DEDUCTED THE AMOUNT TWICE FROM MY ACCOUNT AND AFTER COMPAINING AGAINST IT THEY TOLD TO ASK IT FROM BANK .. AFTER ASKING IT FROM BANK THEY TOLD  ME THAT PAYMENT IS DONE […]

Read More...

Wrong address given by Zomato to delivery boy

Name of Complainant Mansi
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, myself mansi and I have ordered my food thru Zomato and mentioned correct address but as I received the call from delivery boy he was not at the correct location and denying for the delivery later I received a call from Zomato and they told there is no delivery more than 12 km and […]

Read More...

ZOMATO DELIVERY APP FOR RIDERS WRITING MY INTERNAL STORAGE

Name of Complainant Ritesh Ranjan Patra
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

There was a photo of my grandfather’s aadhaar card. After installing the zomato delivery app for riders from their website (as it is not available on Google Play Store), I found that aadhaar image to be cropped and the raw file was deleted. Who gives you the authorization to write my internal storage and access […]

Read More...

Zomato has charged unnecessary on the orders.

Name of Complainant Vive k Mishra
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello team , I have been ordering from Zomato long back. Initially they were charging small small unnecessary amounts for delivery and food but now they are doing it on large scale. Examples :- 1. I have got stale and raw food many times and Zomato has not taken any action over it only giving […]

Read More...

ABOUT ZOMATO RATE CARD

Name of Complainant Arjun
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

About rate card I am a delivery partner with zomato but i have to put money with own pocket to work with zomato you didn’t give minimum base pay or km pay or rating pay effectively, old rate card users make 2x income from our rate card, is this how you treat a new partner […]

Read More...

Filthy veg. birayani as well chicken briyani

Name of Complainant Anand
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Actually , I ordered biryani of 1100 rupees and delivered biryani was filthy and also rasgulla was missing and packaging was so worst. Filthy veg. birayani as well chicken briyani was last modified: February 22nd, 2021 by Consumer Court

Read More...