zomato

Zomato is not chatting with customer or the delivery personal when asking for queries.

Name of Complainant Sajoy Joseph
Date of ComplaintMarch 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This has happened twice lately. I ordered food from zomato. They have this new multiple delivery thing going on where they are making cycle riders deliver to 2 different locations which are very far apart. The poor delivery guys are not being able to keep up and the deliveries are running late. And when i […]

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Complaints regarding order nos Order numbers. 1819204304

Name of Complainant Prince kanhya
Date of ComplaintMarch 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have made several emails to Zomato but they did not listen. They balmed me. They do not want to refund. Please take strict action against them. Complaints regarding order nos Order numbers. 1819204304 was last modified: March 7th, 2021 by Consumer Court

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Zomato fake promises

Name of Complainant Kishore kumar
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato has introduced this offer called On time or free. Supposed to receive the order by 8:54 or else free. Received the order by 9pm and they are like the systems are correct and we cannot provide any thing here as the system records are correct. Cheating the customers and manipulating the customers by showing […]

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Order not delivered

Name of Complainant Simran Kaur
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from Zomato, the app showed my order was delivered. However, I did not receive the order at home and the zomato guy Gautam vaishnav switched off his phone, I had made online payment as well. Order not delivered was last modified: March 1st, 2021 by Consumer Court

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Online food ordering

Name of Complainant Shobhit
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I  Raise complant about my 1st order on zomato . it was totally bad in taste nd Quality not good.. Unhappy with my 1st order nd when i raise complaints about the food when i received the order then agent of zomato saying…. They cannot help me and talked with me very rudely Online food […]

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I got spillage order and I able to connect custumer support I want my moneyy

Name of Complainant Anuj kumar
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order id-12084433941 order from zomato I got spillage food I want my money I got spillage order and I able to connect custumer support I want my moneyy was last modified: March 1st, 2021 by Consumer Court

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No refund for wrong items delivered

Name of Complainant Nishad Padhiya
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had asked restraunt to prepare food without onion and garlic but still food was prepared against my instructions. When i talked with their support executive they denied to give my money back No refund for wrong items delivered was last modified: March 1st, 2021 by Consumer Court

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Taking Cost much higher from market rate of aloo kulcha

Name of Complainant PANCHAM MAHAJAN
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have just ordered 4 kulchas from KULCH CORNER, PATHANKOT THROUGH ONLINE APP ZOMATO, BUT IT IS SHOCKING THAT ZAMATO IS CHARGING 80 RS PER KULCHA IN PLACE OF 50 RS KULCHA NORMAL RATES. WHICH LOOKS MUCH HIGHER FROM MARKET RATE. IS THERE ANY LAWS IN INDIA FOR CONTROLLING SUCH ILLEGAL CHARGES DOING BY ZOMATO. […]

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