zomato

Zomato – Forced to pay for unconsumed item eat roti without any sabji

Posted on by Consumer Court
Name of Complainant Aditya Dujari
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir, I am a long time member of Zomato and a frequent user of its services, but this relates to a very bad experience on my placed order with them, order id 2450612335. I have placed a dinner order comprising dal, sabji and 3 kulcha. At the very time the food was brought to […]

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Food cancelled by zomato and charged money and made me wait for 2 hours

Posted on by Consumer Court
Name of Complainant Mohita Sharma
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato took my order and the chat executive and delivery person confirmed the order to be deliverd and after a 1 hoir of chat zomato executive cancelled my order with out my permission and I have a call recording where they have excepted it but never gave me food i begged for food as the […]

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Charging Extra by a restaurant in Zomato delivery

Posted on by Consumer Court
Name of Complainant Bhargav S
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It is to inform that Zomato charging Extra amount for food delivery for restaurant named Idlees in vijayawada. For example 2 idlies at restaurant is 30 rupees whereas in Zomato app is 45 rupees. Charging Extra by a restaurant in Zomato delivery was last modified: June 6th, 2021 by Consumer Court

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Stale and expired food

Posted on by Consumer Court
Name of Complainant Sushmitha
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

zomato Order id number 2270744814 I literally don’t understand why this happened I got a stale order every packet i mean the entire order is expired and bad smell because of this order i got admitted to hospital for food infection I hope you understand and do justice to me I have paid 975.50 rs […]

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Zomato Account Blocked

Posted on by Consumer Court
Name of Complainant Narayan K
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have got rotten stale food from Zomato and I have complained to Zomato and after a while I got my refund back. But After a while I got to know that my account has been blocked and tried writing many mails and tried to contact zomato but there was no response from their side. […]

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sx@ual assaulted by Zomato delivery guy

Posted on by Consumer Court
Name of Complainant Dali-Anna
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It happened about not too long ago, when I was home aloan and decided to order pizza from my usual favourite restaurant, I placed the order on Zomato as I usually do. About 40 minutes later, it was delivered, I opened the door as I had heard the door bell ring. I had the cash […]

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Zomato Service

Posted on by Consumer Court
Name of Complainant Twinkle Ahuja
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am facing issue from zomato. After making order not getting the delivery and fake notifications receiving for the order. Very poor customer support. They kept the money n initiated refund but the refund is not credited to my account.. I am getting lots of trouble from zomato service. Zomato Service was last modified: June […]

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Refund

Posted on by Consumer Court
Name of Complainant Amaan jamadar
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Yesterday I order some food… They deducted and say we refund you 4 5 working days.. Then suddenly the order was placed.. And they give me wrong food I order Burger and lava cake there isn’t cake and the Burger was smelling expire bread they use… Now they not even refund zomato it’s up to […]

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Zomato team leader

Posted on by Consumer Court
Name of Complainant Nikhil Kumar
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi sir I am nikhil kumar from patiala. I am a Zomato cycle rider delivery boy. My id is FE1002926. Sir I have problems with zomato team leader. Because my Zomato delivery apps will be blocked on 26th May 2021 due to frequently cancellation of order,but that’s not my fault customer pleaced order and after […]

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Amount debited twice for same order

Posted on by Consumer Court
Name of Complainant Swapnil Bait
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Amount got deducted twice from my account. I have order food on 24th April 2021 and , 1. Amount debited and credited again due to transaction failure. Transaction Id is 3276406855 and status of order: Your payment could not be processed. 2. I Reordered the food again and amount debited for the same on 24th April 2021. […]

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