zomato

Unprofessionalism of Zomato and its employees

Posted on by Consumer Court
Name of Complainant Chiranjeev Tiwary
Date of ComplaintJanuary 15, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I am a regular customer of Zomato. I ordered from Zomato today. The order remained undelivered for like an hour after the expected delivery time, the delivery valet was unresponsive for the first half an hour and then when he finally picked up the call, he was unable to reach location, when I tried teaching […]

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Order id -2256843950

Posted on by Consumer Court
Name of Complainant Subodh kanta
Date of ComplaintJanuary 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
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Hi team, Yesterday i have order food from zomato and they deliver me stole food , which is smelling very badly. I have talk with zomato they denied to refund as they said its hotel responsibilty. Also i tried to call hotel they did not pic my cal Order id -2256843950 was last modified: January […]

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Wrong items delivered

Posted on by Consumer Court
Name of Complainant Manoj
Date of ComplaintJanuary 9, 2022
Name(s) of companies complained against
Category of complaint Consumables
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We ordered Chena Murki but instead of Chena Murki gulag jamun and halwa was delivered. My order details are as follows- Order no. – 3000968930 Wrong items delivered was last modified: January 9th, 2022 by Consumer Court

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Wrong penalty

Posted on by Consumer Court
Name of Complainant Sonu Kumar
Date of ComplaintJanuary 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
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The order was taken by another rider . when i went to the restaurant they Sayed that the parcel was Taken another rider and when i call shadowfax coustemer service the say it’s off I will cancel the order and you will not get penalty but when I see today morning there was a penalty […]

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Zomato Delivery Partner ID is blocked due to frequent cancellation.

Posted on by Consumer Court
Name of Complainant Hemanathan
Date of ComplaintJanuary 9, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Delivery Partner ID is blocked due to frequent cancellation. ORDER ID: 2609965567 Customer Ordered (PLATE SHAWARMA) but in restaurant customer ordered recipe is not available and finally customer cancel the ordered. Here what i’m DELIVERY PARTNER what i done wrong why ZOMATO blocked my ID. Is this right way process. This is second time done […]

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Bad food from zomato

Posted on by Consumer Court
Name of Complainant Shivam Bhat
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food from zomato but the food was very poor and uncooked or raw food it was very bad experince i just totally waste my money Bad food from zomato was last modified: January 8th, 2022 by Consumer Court

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No refund

Posted on by Consumer Court
Name of Complainant Arun
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Order ID- 2905614880 I cancelled one order on 3/1/21 due to delayed delivery (prepaid order), as the executive itself accepted the delay, but they said there will be cancellation charges. I asked them even though accepting delay on the delivery side how can they impose charges on me and asked for reconsideration and refund of […]

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