zomato

Failure to deliver order and fradulent behaviour with respect to refund

Posted on by Consumer Court
Name of Complainant Atanu Kundu
Date of ComplaintMarch 20, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order ID 2611183474 placed on 28th February. The order had not been delivered since the last 2 hours and customer support has out my on wait for the last 20 minutes despite the fact they cannot reach the delivery executive. The customer executive was extremely rude as well and was very unprofessional, rude and asked […]

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Didn’t get any refund

Posted on by Consumer Court
Name of Complainant Arpit Jain
Date of ComplaintMarch 20, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food on Zomato on 23.02.2022 and today is 28.02.2022. I had an issue with the order and Zomato has initiated a refund on the same day and had provided me RRN 205449789761 as a reference to my refund. However, the refund which should have been reflected back to my bank account within […]

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My past order

Posted on by Consumer Court
Name of Complainant Shahid
Date of ComplaintMarch 20, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

My order was spilled completely, even spilled on my bed as soon as I opened polythene. I reported it to zomato executive and they say it’s restaurant’ fault that they didn’t pack properly, and disconnected chat instantly. And it’s happening second time. This is a fraud dude. It’s awful tbh. Now I’m hungry, order is […]

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Food order

Posted on by Consumer Court
Name of Complainant RAVINDER
Date of ComplaintMarch 20, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered chicken biryani from classic dhaba restaurant situated in Medchal using Zomato food app but I received only biriyani rice with small chicken Manchurian pieces. Paid 350 Rs and they offered just Rs 79 which is totally unfair. Kindly help me to get the solution for this. Food order was last modified: March […]

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Return of money or give me my order

Posted on by Consumer Court
Name of Complainant Khushbu
Date of ComplaintMarch 12, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Yesterday I was busy in nighti was in hospital because suddenly my father get ill so i place my order and I have give payment through online and i can’t receive my order it is my humble request to you that please give my money back ya order I ordered form urban tandoor Return of […]

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Zomato food delivery

Posted on by Consumer Court
Name of Complainant Abhishek Sharma
Date of ComplaintMarch 12, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have raised a complaint but your unprofessional, representative kept on sending me the same message through out the chat that she can’t help me. Her name is Farhath F, the food i ordered was Fish Biriyani the fish was badly smells really bad and tastes horrible. Kindly refund my money that all i want. […]

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Absolutely unacceptable with the food they delivered to me

Posted on by Consumer Court
Name of Complainant SIYAD CK
Date of ComplaintMarch 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed a order from Zomato on 25 Feb 2022 at 12:12 am I just found out that the food was delivered to me like very bad condition and a dead insect inside of the food and I just talked with the Zomato guy about the issue and he is just asking you should adjust […]

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Reverted my refund amount

Posted on by Consumer Court
Name of Complainant Hitesh Choudhary
Date of ComplaintMarch 12, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I order some items from Zomat on 20th Feb after delivery i find out one item was spilled all over the packet & in that packet there was 2 items so both item got ruin so,i told Zomato support about the issue , first a support person reorder those items for me without asking me […]

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