zomato

Food is undelivered

Name of Complainant Robin
Date of ComplaintJune 23, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Gud morning sir /madam I have ordered food yesterday night food is not delivered it has been more than 3hours I have paid the amount too I contacted customer representative but they are giving fake answers yash, preethi, priya, zar are irresponsible fellow they didn’t respond properly they have cancelled my order on 12.00clock and […]

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Stale food

Name of Complainant Anshika Sharma Vashisht
Date of ComplaintJune 23, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order A pizza from pizza hub express sandila I got stale pizza Veggies smells very bad My health is getting worse by taking pizza Stale food was last modified: June 23rd, 2022 by Consumer Court

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Item missing in order

Name of Complainant Rekha
Date of ComplaintJune 23, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from zomato , order I’d 402241837 , but there was one item( dal makhani ) missing in the order . My request of refund wasn’t processed till now. Please refund as soon as possible. Item missing in order was last modified: June 23rd, 2022 by Consumer Court

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Zomato

Name of Complainant Anant katyayan
Date of ComplaintJune 22, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The Zomato is involved with restaurant in sinister conspiracies. I ordered chicken noodles and after opening what I saw was shattering and shocking . Ants were crawling on the chicken noodles and a complaint was raised by me but nothing done by Zomato . Once more a catastrophic disaster as I ordered chicken noodles but […]

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Quality of food

Name of Complainant Vincy Surya
Date of ComplaintJune 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered Chapati Chole lunchbox from the restaurant LunchBox-Meals and Thalis(Ulloor,Trivandrum).It was horrible in taste,very salty.I had to throw it in the dustbin which was supposed to be my lunch.I raised an issue with the customer care of Zomato thrice but they said that they could not refund my amount because they could not […]

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I have ordered shahi paneer from 4.1 rated restaurant of Zomato and it gave me Dal Makhni inspite of it. Wgen I reported the same to their customer support via chat , They only offered me a coupan of my order price which will only applicable for ordering on their for next 30 days. When I refused to take this voucher and requested for my refund they denied stating as this order was cod so we can offer refund.

Name of Complainant Prateek Gupta
Date of ComplaintJune 20, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 19 June 2022 I ordered # order id 4116835324 shahi paneer from one of the 4.1 rated restaurant of Zomato, I choose option to pay it from paytm upi and paid the money, it was deducted from account, but when it returned to order page of zomato it showed payment not successful( I have […]

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Denying to give Refund

Name of Complainant Debapriya Sen
Date of ComplaintJune 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is regarding order id : 4110619073 The money got debited thrice for an amount of 341/-. Attached the screenshot of the same. It is paid using zaggle food card. It’s been 10 days and I haven’t received any refund yet. I contacted the support immediately after the order and also today. But didn’t get […]

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After accepting charges zomato cancelled order itself & without prior intimation & non refund for money

Name of Complainant Poonam Bargal
Date of ComplaintJune 19, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir,I have booked food item from Madhuram Sweets,Mira road Mumbai through Zomato by paying full money in advance,delivery address was also accurate, but Zomato didn’t deliver it & cancelled order without refund and without prior intimation & fraudulent reasons. Also Cut 100% as cancellation charges. This is cheating. ORDER DETAILS: Order no 4129492661, dt […]

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Unhygenically packed food spillage all over

Name of Complainant Gaurav Bhargava
Date of ComplaintJune 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered food through Zomato with order Id 4118951652, food was spilling all over cover, who would want to eat that unhygienic food, when taken up with Zomato, they said they can’t refund, well they never called about the issue, although they asked for suitable time , i mentioned, i am available anytime Unhygenically […]

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