zomato

Birthday Cake not delivered

Name of Complainant BASIL SWAMY
Date of ComplaintJuly 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We would like to inform you that the rider did not call us and rather called the place where the cake was to be delivered. They did not know about it as it was a surprise gift for them. Instead of calling us, why did the rider call them? We never cancelled the order then […]

Read More...

Incomplete order

Name of Complainant Shivam shaw
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 5(1 free total 6)burgers from burger king through Zomato but i only received 4 burgers even after doing the full payment….. I complained about it to both zomato and burger king…. but none of them took any action please look into the matter Incomplete order was last modified: July 11th, 2022 by Consumer […]

Read More...

Served Non Vegetarian Food to a staunch Brahmin practitioner

Name of Complainant Mohit Rathi
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order ID 4186828368 : I ordered a french fries and a choco lava cake but the restaurant ended up sending over a chicken based stuff (image attached). This was for my mom who is a staunch Hindu practioner. She fasts twice a week and not once in her life, has she even touched anything that’s […]

Read More...

Business negligence by Zomato partner

Name of Complainant Sakshi
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was registered with zomato since November 2021 but from 7th july onwards my outlet is continuously showing offline to their platform.. Yesterday was sunday & Eid.. I could do some better orders agar mera outlet on hota infact they are not bother about dozens of mail & complaints sent by me Business negligence by […]

Read More...

Stale food delivery by zomato

Name of Complainant Shweta Kaushik
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a thali worth rs 146 from zomoto(RP Foods). The paneer sabzi was stale and rice were tasting like a detergent soap. When I complaint to the customer support executive and asked to collect their food and give us either fresh food or refund, they asked to give only rs 58 refund and when […]

Read More...

Order not delivered

Name of Complainant Vikash dhiman
Date of ComplaintJuly 9, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I had placed two orders from zomato on 8 July 2022. one order from pizzahut was delivered by ankur to my address But another order (order I’d 4180764000 ) from haldiram is not delivered and delivery boy jaivir not even entered into my society and he marked the order as delivered. I have used my […]

Read More...

I had to double pay for the same order

Name of Complainant Shubhanshu dubey
Date of ComplaintJuly 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Zomato the address was incorrect so I wanted to cancel the order just after ordering it to correct the address. I was successful in doing this but my whole amount was deducted later I went to collect the food from restaurant and the restaurant charged me another amount for the same […]

Read More...

Company penalty me 1996 rs also terminate my id

Name of Complainant Prasad Dudhalkar
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My name is Prasad dudhalkar.my FE1499793 while delivering on Zomato order my mobile escape from bike and strike on road due to this reason my mobile start hanging.so i can’t mark deliver at customer location .i already send a picture of my mobile .how much my mobile is damaged.but company understand i do a fraud […]

Read More...