Zestmoney

Zest Money loan EMI (interest) cashback not received

Posted on by Consumer Court
Name of Complainant Shubhanker Goyal
Date of ComplaintJune 26, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I had interest free loan with zest money where I receive interest charged as cashback. My loan was closed on April but I have not received cashback for March and April month. I have followed up with customer care on mail as well as phone but not got any concrete response, they kept on delaying […]

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Not got interest as cashback from last 4 months zest money

Posted on by Consumer Court
Name of Complainant Abhinav singh
Date of ComplaintJune 12, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I bought one apple watch in last october i paid all the emi’s on time after oct till dec I got my cashback but in January i bought one iphone from zestmoney nd i paid all its emi on time but its been 5 months till now cashback for watch and iPhone didn’t got to […]

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3 months cash back not received and I denied to pay they charged fine amd not ready to pay interest cash back

Posted on by Consumer Court
Name of Complainant Milind Gore
Date of ComplaintJune 11, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I’ve bought IPhone from Zestmoney at starting 2-3 months they’ve paid me interest cash back but after that they didn’t paid it I’ve asked them they just giving me dates but not the payback. After 3 months I denied to pay they charged me fine I’ve been told if I’d not paid I’m not eligible […]

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Zestmoney not giving back interest Cashbacks and non updation of my payment records to CIBIL

Posted on by Consumer Court
Name of Complainant Trishit Chakraborty
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased a phone on January’23. My 8 months emi started from February. I have paid all the EMIs till date but didn’t receive any of the interest cashbacks. Further, they have not updated my regular and on time payment history to the CIBIL bureau. Even after paying my EMIs on time, my CIBIL score […]

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Loan fulfillment not reported to CIBIL

Posted on by Consumer Court
Name of Complainant Makarand Binsale
Date of ComplaintMay 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Loan was fully paid on 02/07/2022. However, Zestmoney is still reporting to CIBiL that it is not paid off and is past due. This is causing a bad points on my credit history and causing my CIBIL score to go low. I have seen numerous similar complaints from other Consumers. This seems to be […]

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Cash back of last two EMIs not received

Posted on by Consumer Court
Name of Complainant Jaseem Shakeel M
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have bought a mobile phone using zestmoney 0 interest scheme. 4 EMIs I have already paid. First two EMI cash back received after contacted the customer service. But 3rd and 4th EMI cash back is not received yet. 3rd EMI I paid on March 30th, According to their policy maximum 7-10 days required to […]

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Zest money app not returning cash back money

Posted on by Consumer Court
Name of Complainant Ameen Basha
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Zest money app has agreed to process my bill in EMI without any charges but while paying each month EMI they charge some interest which they will return in fews days but I have not received my last 3 months cash back amount. Zest money app not returning cash back money was last modified: May […]

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Zestmoney not refunding my money

Posted on by Consumer Court
Name of Complainant Bindi Priyadarshini
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I placed an order of a Fastrack Fastfit watch with dark blue dial and leather strap on 14/02/2023 nearing order no 9040020. IN THE PAYMENT SECTION I CHOSE TO MAKE THE PAYMENT FOR THE ORDER IN EMI THROUGH ZEST MONEY PLATFORM AND MY ORDER WAS CONFIRMED. BUT I CHANGED MY MIND AND I CANCELLED THE […]

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