| Name of Complainant | |
| Date of Complaint | May 25, 2023 |
| Name(s) of companies complained against | Zestmoney |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have bought a mobile phone using zestmoney 0 interest scheme. 4 EMIs I have already paid. First two EMI cash back received after contacted the customer service. But 3rd and 4th EMI cash back is not received yet. 3rd EMI I paid on March 30th, According to their policy maximum 7-10 days required to refund the amount, but in this case I mailed many times, contacted customer executive over phone, Every time they say will resolve within one week but not yet resolved. 4th EMI I paid on May 3r, that also not received. Next week my 5th EMI to be paid. They are irresponsible.
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