Zestmoney has ruined my CIBIL score for life by providing misleading and dangerous information

Name of Complainant Abhirup Bhattacharyya
Date of ComplaintJune 28, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhirup Bhattacharyya:

I had taken a loan of 10k as Myntra credit from Zestmoney a few years ago. After paying a few installments I was unable to pay for a few months due to covid. Last year Zestmoney sent me an offer stating that if I paid 60% of my loan they would mark it as settled and close it. Knowing nothing about the implications as I’m an average consumer with no prior knowledge about finance and CIBIL, I gladly paid 60%. Now I have come to know that loan will forever be markwd as ‘settled’ and not closed with CIBIL as a result if which my CIBIL score would never ever be high enough for me to qualify for any future loans for the rest of my life. This is the dangerous scam they are running and duping the average consumer like me promising discounted loan settlement and ruining their financial future forever!!! I don’t know what to do. They told me they can’t fix it now and I can’t pay the outstanding amount as it has been marked as settled and it can’t be removed from my credit report ever. I’m begging the court to provide justice

Image Uploaded by Abhirup Bhattacharyya:

Zestmoney has ruined my CIBIL score for life by providing misleading and dangerous information

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