Yatra.com

Yatra not refunding amount after flight got cancelled due to Covid

Posted on by Consumer Court
Name of Complainant Chitra
Date of ComplaintOctober 11, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello, We booked tickets from Yatra.com in Feb-2020 using some gift vouchers and credit card. Due to lockdown our flights were cancelled and we got information that our money is safe in Credit shell. So we tried to book tickets on 1st October. We thought this should be smooth booking experience using credit shell. But […]

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Flight cancelled by airline Refund issue

Posted on by Consumer Court
Name of Complainant JICKSON K. JOHN
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

My flight was cancelled by the airline for Yatra reference no. 1502078170043….I paid Rs.7877 for flight ticket…Flight was cancelled by airline itself…But Yatra.com gave me refund of only Rs.288….They have deducted Rs.7600….This is very unfair and injustice…Firstly they didn’t provided me the service for which I paid money.. Moreover they charged for unpaid service…This is […]

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Refund not received from Yatra

Posted on by Consumer Court
Name of Complainant Asmita Kundu
Date of ComplaintJune 5, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I had flight booked from Kolkata to Chandigarh for 30th March,2020 (booking reference 220201764265) which got cancelled due to Covid situation. Indigo credited back the amount to Yatra. I tried booking a new flight using the credit amount, but it said that this action isn’t possible on website. Had even raised a REFUND CLAIM on […]

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Yatra.com – Cheating cutomers hardly earned money during COVID time by not refunding

Posted on by Consumer Court
Name of Complainant Vishnu
Date of ComplaintMay 27, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

My refund was initiated 50 days back with reference number 240205126310 and i was supposed to get INR 3948 and I waited 50 days for this and didn t get the refund.. Again I complained and now they have initited INR 1752 which is almost half of the amount . Now i got an update […]

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Refund not received from Yatra.com

Posted on by Consumer Court
Name of Complainant Vikas Mehendale
Date of ComplaintOctober 14, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi team, on August,27 2019 I booked a package for Thailand for approx amount of Rs.86000,00 in that I have to pay initial advance of Rs.22,135.01 by my SBI Credit card but unfortunately because of network error the transaction was not been successful at that time.so I spoke with Yatra.com that the payment made by […]

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Refund From Yatra

Posted on by Consumer Court
Name of Complainant Deepak Singh
Date of ComplaintApril 23, 2019
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I booked my Tickets from Yatra.com with reference no YT35605110. My flights got cancelled by Airline and when I call the yatra customer care they said they don’t have information on when my refund will get processed and how much refund will be processed? this is pathetic. I want my money back Deepak Singh Refund […]

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Need my refund money of WL ticket

Posted on by Consumer Court
Name of Complainant Debashis Samanta
Date of ComplaintJanuary 20, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Thank you for choosing Yatra services. Your Yatra Booking Ref Number: 0301856232411 and Journey details are: origin-destination:YESVANTPUR JN-KHARAGPUR JN, departure date: 2019-01-10, train Number: 12864, train Name: YPR HOWRAH EXP and PNR : 4253560549. For queries contact @ 955 5800 800 and quote your Yatra Reference Number for details. Need my refund money of WL […]

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Yatra.com complaint: Refund never processed

Posted on by Consumer Court
Name of Complainant Pallavi Gupta
Date of ComplaintSeptember 3, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I am Pallavi Gupta, I have made bookings through yatra.com on 31st August and 17th August. On confirmation with the bank I got to know Money was received by yatra.com but they didn’t book the tickets. I raised complaints 23 times regarding the refund  all they told me “we cannot provide you transaction numbers […]

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No refund for yatra.com refundable ticket

Posted on by Consumer Court
Name of Complainant Raunika Malhotra
Date of ComplaintJuly 1, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked an international refundable ticket on yatra since my dates were unsure. When i went to cancel the ticket yatra.com told me that they had issued me a non refundable ticket even though their system showed a refundable ticket and the cancellation charges for the same would be 100percent of the ticket amount. They […]

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Money Taken by Yatra.com for which service not provided for Yatra mistake

Posted on by Consumer Court
Name of Complainant Savit havanur
Date of ComplaintApril 10, 2017
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Due to travel agent mistake, our flight was cancelled. All the bookings were made at the destination, but due to Yatra mistake we could reach the destination on time and we lost one day (hotel + sightseeing), why should we pay for the travel agent Yatra.com mistake??? Money Taken by Yatra.com for which service not […]

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