TATA PLAY

Persistent Service Disruptions and Billing Irregularities

Posted on by Consumer Court
Name of Complainant SHADAB SHAIKH
Date of ComplaintNovember 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Tata Play Nodal Team, I am writing to express my deep dissatisfaction with the level of service I have received from Tata Play. It is disheartening to note that I have never once been able to access Tata Play’s services smoothly through a regular customer care call. This is not a first-time experience for […]

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Since October 14th, the Tata Play service has not been functional on the set-top box.

Posted on by Consumer Court
Name of Complainant Shivendra Tiwari
Date of ComplaintOctober 25, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

My set-top box isn’t working, so I called Tata Play to report it. They called me back several times, but instead of helping me, they transferred the call to their senior. They also tricked me by saying that they had generated a refund request and that services would resume right away, but as of today, […]

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Misguide with customer from offering product offer in non unknown language and deduct balance

Posted on by Consumer Court
Name of Complainant Atish Bhandari
Date of ComplaintOctober 3, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

My name is Atish i have tata play connection when i recharge a Tv connection they immediately call to my alternate no for offer and that number was used by my wife and she didnt understand the HINDI language and customer care call her in hindi langauge and take approval for package with misguide communication […]

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Not working for more than 3 weeks

Posted on by Consumer Court
Name of Complainant Jeeva Sankarappan
Date of ComplaintSeptember 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I am having issues with your connection. Technician and customer care representative not attending the issues properly. Technician without declaration fault he advised to change my setoff box, connectors etc. Now advised to change wire. When I am asking reason he is simply telling let’s change we will change fault may be there. Without […]

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Tata Binge not activated after 7-8 days

Posted on by Consumer Court
Name of Complainant Shweta Anand
Date of ComplaintSeptember 25, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Technician visited took my setup box wih them and connected binge box which is not activated still after 7 days Tata Binge not activated after 7-8 days was last modified: September 25th, 2023 by Consumer Court

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Poor chat service- no action taken for deactivation service-No telephone on local language

Posted on by Consumer Court
Name of Complainant Ranjith
Date of ComplaintSeptember 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have made recharges only the selected channels under my primary and secondary box. Under application I can able to see package cost around 350 rupees per month. But it uses expiry very early . I have contacted chat service . They tata play binge is activated. For that they are going to deduct further […]

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CHANGE IN CLIENT ID – LOGIN PROBLEM

Posted on by Consumer Court
Name of Complainant SHYAM NEEMA
Date of ComplaintSeptember 5, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Dear Sir, Earlier my client was 1007595588 which I am not using at present and I have been using client ID 1220312886 since long. Whenever I have tried to login, it opens with my old client. I am unable to login with the new client ID 1220312886. The portable is not useful, which is very […]

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Pavement Tata play logo

Posted on by Consumer Court
Name of Complainant Sanjay
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Display of TATA PLAY Logo is disturbing especially while watching cricket match. Because of which many important information are missing. Pavement Tata play logo was last modified: August 26th, 2023 by Consumer Court

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Tata play removing Toonami and Animax

Posted on by Consumer Court
Name of Complainant Antariksh Saini
Date of ComplaintAugust 24, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Tata Play removed two of the best channels, Toonami and Animax. If they don’t bring it back ill sue them. Tata play removing Toonami and Animax was last modified: August 24th, 2023 by Consumer Court

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Complaint Regarding Set-Top Box Replacement and Unauthorized Deduction

Posted on by Consumer Court
Name of Complainant Shabirhusain
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Dear Tata Play Support Team, ID : 1075714756 My Contact Number : 9924999848 (Shabirhusain) I am writing to bring to your attention a serious matter regarding my recent experience with Tata Play’s services. Approximately 6 months ago, my set-top box malfunctioned, necessitating a visit from a Tata Play executive who replaced the box and charged […]

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