SWIGGY

Over charging and not returning money

Name of Complainant Himanshu Sharma
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

 Ref my order number 840113335299 which I placed through Swiggy Genie for delivery of medicines. I made the payment for the medicines to Swiggy which was not paid to the store ( which is against their process). The store started following up separately but the money was already with Swiggy. I have made 3 complaints […]

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All items not delivered

Name of Complainant Hemant
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order ID is #103554665339… I have ordered garlic bread and Texas garlic dip.. However when I complaint to swiggy about this.. They said dip will be delivered in next 30 minutes.. I questioned to them that by when the dip will be delivered, the garlic bread become cold and of no use. For this […]

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Cancelled order by swiggy and no refund

Name of Complainant Imran
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I would like to raise two issues in your notice 1.My order got cancelled by swiggy. I called up customer suppport and they said that they called me but not able to connect. I didnt get any call. They initially charged 100% cancellation fee even though I haven’t cancelled my order and not received any […]

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Swiggy delivery partner my order no. 103299299705

Name of Complainant Mandar sawant
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy team,                                      Why delivery partner showing wrong updates which delivery expect before 1 hours if not possible to deliver then properly updates delivery entries not done from Swiggy and make fool to people.  We don’t received it […]

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Cheated by delivery executive

Name of Complainant Karthika J
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was asked by the delivery executive to pay amount via UPI for him to make the payment at the store. I ordered via swiggy genie. He also asked me to make the payment through the payment link in the app. He assured me that I would get the refund. And I had to contact […]

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Wrong order delivered the second time

Name of Complainant Shishira
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered mushroom soup and they gave unpalatable manchow soup, ordered penne pasta with corn, was delivered uncooked macroni with peas , and instead of bun gulkhan the gave bread gulkhan with trace amount of gulkhan in it Wrong order delivered the second time was last modified: May 2nd, 2021 by Consumer Court

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Wrong item received

Name of Complainant Nidhi Agarwal
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, i received wrong item in my order rather than the one i ordered, i ordered Gravy paneer chilli and they charged me for that item but instead of which they gave me a filthy paneer starter of lesser value my order no is: Order #102856309169 my registered mobile no is 8013829044 Wrong item […]

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Charging from customers itself after thier failures of not delivering it on time

Name of Complainant Shubham chauhan
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered my food online from swiggy at 2.10 pm and they told that it will deliver within half and hour and after one hour also they cant deliver it. So i requested to cancel it because you failed it to deliver it on time but instead they started to tell there policy that […]

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Not providing refund for missing items

Name of Complainant Vishnu sagar v
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Items were missing from my order for order #102485210337 but when I asked for refund they denied saying we are unable to find out the issue,I’m fed up of follow-ups. Even though it’s not a big amount I don’t know how many people they have cheated in this manner. Not providing refund for missing items […]

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