SWIGGY

Poor Customer Service

Posted on by Consumer Court
Name of Complainant Satvik Handa
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Order ID : 110166577837. Order placed at 0719hrs, for breakfast, get a call at 0800hrs that item not available, on asking the delay the store mentioned they didn’t get order, swiggy said the the store didn’t update in time. Then asked them to send anything from the menu instead to avoid more delay same price […]

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Food item was missing in food delivered bag.Even after representing, they are not ready to made refund for the missing item.

Posted on by Consumer Court
Name of Complainant Ranjita Kumari
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered diner on 21/07/2021 at 9.p.m. on swiggy  . 4 items were ordered from Biryani Grills Khajpura ,Patna .But on delivery bag I found only 3 items  ..one item worth Rs. 175 was missing in the bag. I immediately adress the issue and ask them to make refund for the item not delivered. […]

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Swiggy sending rotten food and not refunding full amount !!!

Posted on by Consumer Court
Name of Complainant Prabhu Yadav
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed an order on Swiggy for ₹1246 and received stale rotten food which is not edible and some items were also missing from my order. When i placed complain in customer services they replied that they can only pay a part of the amount and not full amount.Even after lots of persuasion they […]

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Order cancelled and not refunded

Posted on by Consumer Court
Name of Complainant Pranjal Swarup
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My order was cancelled by swiggy without any intimation and the amount was not refunded to my account. Order id is 910949635017. There is absolutely no help/response from swiggy’s customer service regarding this issue. Order cancelled and not refunded was last modified: July 25th, 2021 by Consumer Court

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No compensation paid for over spicy food

Posted on by Consumer Court
Name of Complainant LATA GOYAL
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Dear Sir , Order No. #108998222934 dated 10 July 2021 I ordered two cooked vegitable  with special instruction that very less spicy and very less chilly. The ordered food delivered on time with same items as per ordred but one item was found very spicy and  contain high quantity of  chilly , in result , […]

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Fraud and misrepresentation of facts by swiggy support executive

Posted on by Consumer Court
Name of Complainant Dipayan Bhattacharjee
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The food delivery platform swiggy has delivered food from different restaurant after a delay of 1 and half hours. The support executive Sanober promised a refund after the delivery is made, but nothing was done..He didn’t even reply..I want to lodge a case against this fraudery and misrepresentation of facts done deliberately by Sanober The […]

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Payout not received

Posted on by Consumer Court
Name of Complainant Mustafizur Rahaman
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We didn’t received our payment for the payout period of  04.07.2021 to 20.072021, when we checked the finance option on Swiggy partner app it’s showing Rs. 0 .00 amount ,even it’s is wrong. There showing Rs.1193 total sell amount and Rs 1193 has been deducted for customer refund, even we didn’t agree for any refund […]

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I have cancelled my order, but still haven’t refunded my money

Posted on by Consumer Court
Name of Complainant Sagar
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order food from swiggy and after that I cancelled my order, but they are not ready to refund my amount I have cancelled my order, but still haven’t refunded my money was last modified: July 18th, 2021 by Consumer Court

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Swiggy fraud and worst customer service

Posted on by Consumer Court
Name of Complainant Sai Sreekar Pulletikurthi
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order id : #108895747395 i have placed and order and mistakenly cancelled the order as i was going through options. i spoke with customer care for about 3 hours as the money was charged. i literally begged them for my hard earned money or to get me my food. the responses were robotic and they […]

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