SWIGGY

No compensation provided for delivery of rotten food.

Posted on by Consumer Court
Name of Complainant Oshin Tiwari
Date of ComplaintSeptember 12, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

This was the last month when i had ordered pastries from Swiggy. But, those pastries turned out to be sour as they were stale and were having fungus on them. In the same day, I contracted Swiggy help desk, they didn’t heard or neither resolved my issue on the same day. Laterly, on the very […]

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Complaint against SWIGGY for wrong foor delivery and following extremely bad customer care services

Posted on by Consumer Court
Name of Complainant Sahil Nasi
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I got a wrong order on swiggy ie. I ordered : 1 veg burger, 1 Choco Lava Pastry and 1 Veg Sandwich whose total was 143Rs but insterd I got 1 some Pastry and 2 Puffs and when I complained about it in app they told meto send pictures and I sent them but they […]

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Swiggy refused refund inspite of the missing item

Posted on by Consumer Court
Name of Complainant Suganya
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I ordered the food from Swiggy on 9th Sep 2021. There was 7 items in my list. Only 6 items got delivered. I informed the delivery personnel in few minutes. And also raised complaint for the same. But Swiggy refused to refund the missing item’s money. Also they requested to rate the restaurant. I […]

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Short order-Missing items from order

Posted on by Consumer Court
Name of Complainant Maity
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ordered 1xCarlesberg Mild beer(6x330ml), 4xBudweiser Premium beer(330ml). Received 4 Carlesberg Mild, 4 Budweiser Premium. Support called to verify, informed them about the details of the issue while the delivery executive was present. Support executive on call asked to accept the short order and promised that the differencial amount would be refunded or the missing items […]

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Biased customer service

Posted on by Consumer Court
Name of Complainant Yogesh Tarkar
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Tried to place an order through Swiggy but they don’t take COD orders. When asked for the reason, was informed to make online payment to activate the COD option. I fail to understand the reason for such discrimination. Biased customer service was last modified: September 10th, 2021 by Consumer Court

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swiggy is charging additional amount from my account without my consent

Posted on by Consumer Court
Name of Complainant venkateswara rao rangineni
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

my name is venkateswara rao, from tirupati andhra pradesh. i am doing business with swiggy from last couple of years and i recently came to know that swiggy is charging me lot of additional money without my consent. when i tried to call them they are not responding to my request and they are rejecting […]

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The full refund is not initiated

Posted on by Consumer Court
Name of Complainant Rajender Gundla
Date of ComplaintSeptember 7, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have placed an order in swiggy for amount 672 rupees and I suddenly got busy for 3 minutes , mean while they called me and as i could not answer them in that time , they just cancelled my order and charged me full amount , infact the order was delayed too . Also […]

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Very Unhygienic And Smelling Food Delivered

Posted on by Consumer Court
Name of Complainant Sunny Bhutani
Date of ComplaintSeptember 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 2 Rolls from Swiggy. I paid Rs.111, means Rs.55.5 for each roll. The rolls were so unhygienic, and I was getting vomiting like smeel from them. I complained about the same to Swiggy, but they have assisted me. My money hasn’t been wasted. Very Unhygienic And Smelling Food Delivered was last modified: September […]

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Swiggy

Posted on by Consumer Court
Name of Complainant Anjum
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today I ordered lunch for swiggy, but I received not eatable chapati. I share image of chapati, extra over cooked roti, I was complaint swiggy customer but I didn’t given feedback by swiggy,I want my full money back Swiggy was last modified: August 28th, 2021 by Consumer Court

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Cheating customer with wrong delivery and not admitting the mistakes

Posted on by Consumer Court
Name of Complainant Vinay J M
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I ordered a food item and swiggy delivered the wrong item. We requested swiggy to replace the item and again they ordered the wrong item. We went to the hotel and enquired about the wrong delivery. They took the food item and said swiggy will refund. We complained to swiggy about wrong items. They […]

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