SWIGGY

I Order food from Swiggy (Order ID: 115917261699) on 28-Sept-2021, It was taking long time than expected, hence I cancelled my order. As per Swiggy’s policy they confirmed that I will get my amount refund by 05-Oct-2021. I observed that then have closed my fund request on 05-Oct-2021 but nothing refunded to my account. I checked with my back and they requested me to provide the transaction ID. I asked Swiggy to provide me the transaction ID and then the actual problem started from there.

Posted on by Consumer Court
Name of Complainant Gaurav Sharma
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello, My name is Gaurav Sharma and I am Swiggy’s regular customer since long time back. But I have faced one incidence and due to that I am really very disappointed with Swiggy’s services. I Order food from Swiggy (Order ID: 115917261699) on 28-Sept-2021, It was taking long time than expected, hence I cancelled my […]

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Refund issues

Posted on by Consumer Court
Name of Complainant Gunja Sharma
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order called the executive he did not receive the call and cancelled my order saying that I did not receive the call so cancelled the order. Not refunding my money. Refund issues was last modified: October 16th, 2021 by Consumer Court

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order not delivered and after 1hr 30min saying out of stock

Posted on by Consumer Court
Name of Complainant vinay kumar vepuri
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have ordered chicken biriyani and chicken lollipop from mehfil using swiggy. After order being accepted, contacted delivery partner and he said my order is picked by someone else. Upon chatting and calling swiggy customer care for 1hr 30min now they are telling its out of stock and we cant deliver it. order not delivered […]

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Swiggy rude delivery boy, and no support found from customers support team

Posted on by Consumer Court
Name of Complainant Prabhakar
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order got cancelled due to your rude delivery partner. The delivery guy was such a rude person who was not ready to listen nor speak politely. He was using rash language & tone and disconnected the call directly while talking. I have never experienced such a rude delivery person before, if he did not […]

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Rude delivery boy, not delivered my desired food

Posted on by Consumer Court
Name of Complainant Prabhakar
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order got cancelled due to your rude delivery partner. The delivery guy was such a rude person who was not ready to listen nor speak politely. He was using rash language & tone and disconnected the call directly while talking. I have never experienced such a rude delivery person before, if he did not […]

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Food not delivered

Posted on by Consumer Court
Name of Complainant Poonam
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I have ordered food from swiggy. Delivery boy said that restaurant is taking too long time to prepare the order. But when I checked from restaurant, order was picked up by delivery boy on time and he was fooling me. Food not delivered was last modified: October 15th, 2021 by Consumer Court

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Swiggy taken money, products not delivered

Posted on by Consumer Court
Name of Complainant Amit Kumar Burman
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Swiggy taken order and mobey for essential items luke MILK, BREAD, EGGS but not delivered items even after many followups..! They told they just don’t care… Children harassment Swiggy taken money, products not delivered was last modified: October 2nd, 2021 by Consumer Court

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Refund not done

Posted on by Consumer Court
Name of Complainant Sesi Rekha
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have ordered from a restaurant in swiggy. Order did not deliver and delivery person did not contact us. But they are saying delivery person was not able to reach us and deducted 588Rs as cancellation charges. Refund not done was last modified: October 2nd, 2021 by Consumer Court

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Agreed with Swiggy service executive and refund has never been initiated

Posted on by Consumer Court
Name of Complainant Ankit T
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered the cake on 17th September 2021 and was given the exact address manually for delivery but the delivery guy and even address was not correctly checked by the delivery partner. I asked the delivery guy if he can reach half distance (he was away 10km from away from address as delivery was […]

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