SWIGGY

Item was missed from the Swiggy order and not informed

Name of Complainant Bijo Baby
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered a few items from swiggy instamart . after delivery I found one item is missed from the order. After contacting to the customer service I came to know that since the item was not available they didn’t send it .. I was not informed or I got refund for the missing item..they just […]

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SWIGGY DENIED TO MAKE THE REFUND

Name of Complainant Debolina Ghosh
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered some groceries in instamart on 2nd September 2022 amount Rs.181/- order id #121060649560011.The location was taken by the Google automatically though in detailed field I mentioned the address. He travelled wrong location and after reaching there he contacted 3 times. But network issues I can’t connected. Then I call him but call was […]

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Swiggy I’d deactivate regarding

Name of Complainant Shiva joshi
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir i am a swiggy employee my working I’d 1888329 blocked by my Swiggy company…. Swiggy I’d deactivate regarding was last modified: September 7th, 2022 by Consumer Court

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Food was spilled but swiggy denied to make the refund

Name of Complainant Anjan Kumar Patel
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order roasted chicken salad from subway. My registered number : 9877122328 Order number: #145287354015 Date: 3rd sept 2022 time around 7.05 pm When package is delivered, food was spilled completely and not edible. Also soon was missing. I contacted customer care immediately with necessary images and ask for full refund of Rs 311. […]

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Refund issues

Name of Complainant Debolina Ghosh
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered via Amazon pay. Amount got deducted from my phone wallet. Order not got delivery. The delivery partner reached wrong place. And amount also not refunded, i tried to cl customer care but really they having wrost customer service am calling with my registered mobile number only but they will deny the call […]

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False Promise, No services provided on time

Name of Complainant Ashutosh Sharma
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food with swiggy with the order id 145220185692 At 12:27 Am 3 September and ETA was 48 Minutes while typing this it has been 2:12 Am and haven’t received the order yet. False Promise, No services provided on time was last modified: September 3rd, 2022 by Consumer Court

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Food for Rs 247 not delivered and money not sent to order food again.

Name of Complainant Ishita
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed a food order over 2 hours ago. I did not receive my food, and they sent money to the source account without asking me first. I have been speaking with the customer care representative for over an hour. They refuse to send money to my wallet so that I can place the […]

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Complaint for delivery spoil and bad food

Name of Complainant Dinesh Aglawe
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from Malvani katta yesterday night the food was spoilt the smell was very bad the food was not adequate. Complaint for delivery spoil and bad food was last modified: September 3rd, 2022 by Consumer Court

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It is becoming the daily habit of swiggy . You place the order they give you an estimated time and then they dont deliver or if they deliver the product is wrong. There were two orders with order Id #145124344832 & #144937560501.

Name of Complainant Ashutosh Nanda
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Here are the order details 145124344832 & #144937560501. For order ending 501 the order was supposed to be delivered within 25-30 minutes but in actual it came after 60 minutes. When raised said they will arrange a call back for me but no one reached me. For order ending 832, the order was supposed to […]

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Swiggy – Received order from different restaurant

Name of Complainant Lokesh Kumar
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered food from restaurant called “The Haveli Family Restaurant, khammam” but received food from different restaurant i.e.. “The Park Restaurant”, and the same was printed on the food box(attached photo as evidence). Raised an issue with swiggy, but I didn’t get any solution from the support team and they aren’t accepting their fault and […]

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