SWIGGY

SWIGGY HAS NOT REFUNDED MY MONEY FOR CANCELLED ORDER WHICH THEY PROMISED

Name of Complainant Sheela
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food on Swiggy on 4th September 2022. I had to cancel the order because they were extremely late to deliver the food. I spoke to the customer service executive and he said he will process refund for the cancelled order. But I have till date not received the refund. When I contacted them […]

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Amount not refunded after Confirming Refund

Name of Complainant Navin Rikhari
Date of ComplaintSeptember 24, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Placed order around 9, and the delivery was expected before 10. I got a call from swiggy team that order will be delivered around 10:13, and by 10:20 i followed up with them for delivery, then they said it will be delivered by 10:32, later also the order was not delivered. By 10:40 they asked […]

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Non Veg Food Delivery

Name of Complainant Karan Banshali
Date of ComplaintSeptember 24, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

We ordered Vegetarian Food Items From Wow China Hotel through Swiggy Delivery app. and they delivery non vegetarian food and we came to know only after eating it Non Veg Food Delivery was last modified: September 24th, 2022 by Consumer Court

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Delivered non-veg food instead of veg food

Name of Complainant Prateek Maheshwari
Date of ComplaintSeptember 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered veg roll from Swiggy but instead of veg roll the delivery boy of Swiggy delivered me a non-veg roll. I took a bite and after eating that, i do not able to eat anything on that day. Such a bad deficiency of service on part of SWIGGY. Delivered non-veg food instead of veg […]

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Gurnit duggal from oye kiddan sopan nagar Wadgaon Sheri pune is used abusing words about family

Name of Complainant Sourabh
Date of ComplaintSeptember 20, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello swiggy i and my friend is very loyal customer to the swiggy. and i ordered from oye kiddan sopan nagar Wadgaon Sheri branch, here is my order id #146688779586 first of all my order was accepted by the restaurant and more than hour my order was being prepared. i called restaurant more than 2-3 […]

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Product picked up but not delivered.

Name of Complainant Beena Soni
Date of ComplaintSeptember 19, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I have booked a slot on swiggy genie for delivery of a water bottle from hari nagar to subhash nagar. But he didn’t deliver the order and marked on swiggy that he has delivered. And when i called the deivery guy he said that i didn’t deliver and then he stopped picking up my calls. […]

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Received incorrect order along with missing items

Name of Complainant Sakshi
Date of ComplaintSeptember 19, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir, I had ordered two thalis. But received only one. The items of that that thali was incorrect and missing. When I mailed swiggy contact team, they refused to entertain my issue. They are neither providing me a compensation not providing me the items of the thali. The order id was # 146578975419 Received incorrect […]

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Refund money not credited to my bank account.

Name of Complainant Neeral Jain
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered a pinata cake for INR 1034 to celebrate the birthday of a close friend from Cake Kanhaiya restaurant in Jaipur against the order no. 145619215939 which was duly paid online. Then, I received a different cake (pineapple cake), hence I asked for a replacement and Swiggy ordered the same against the order […]

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Swiggy delivery

Name of Complainant Anonymous
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Swiggy order was placed when restaurant was shut. Swiggy calls asking me to cancel the order. When I refused to cancel it, they called back saying my order has been taken by someone else and they are issuing a replacement. Then the chat representative said it’s delayed because no one has reached the restaurant. Those […]

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