SWIGGY

Received incorrect order along with missing items

Posted on by Consumer Court
Name of Complainant Sakshi
Date of ComplaintSeptember 19, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir, I had ordered two thalis. But received only one. The items of that that thali was incorrect and missing. When I mailed swiggy contact team, they refused to entertain my issue. They are neither providing me a compensation not providing me the items of the thali. The order id was # 146578975419 Received incorrect […]

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Refund money not credited to my bank account.

Posted on by Consumer Court
Name of Complainant Neeral Jain
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered a pinata cake for INR 1034 to celebrate the birthday of a close friend from Cake Kanhaiya restaurant in Jaipur against the order no. 145619215939 which was duly paid online. Then, I received a different cake (pineapple cake), hence I asked for a replacement and Swiggy ordered the same against the order […]

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Swiggy delivery

Posted on by Consumer Court
Name of Complainant Anonymous
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
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Swiggy order was placed when restaurant was shut. Swiggy calls asking me to cancel the order. When I refused to cancel it, they called back saying my order has been taken by someone else and they are issuing a replacement. Then the chat representative said it’s delayed because no one has reached the restaurant. Those […]

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Scam by SWIGGY

Posted on by Consumer Court
Name of Complainant Ashish
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is happening to me for the second time. I’ve ordered the pizza and I don’t know whose fault it is the pizza boy or the restaurant but I waited and after waiting for 40 minutes pizza was in the delivery boy’s bag not in box and box is broken and Pizza was spoiled and […]

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Wrong Food Delivered and not resolving problem

Posted on by Consumer Court
Name of Complainant Gurpreet Kaur
Date of ComplaintSeptember 15, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 14th sep 2022 i ordered 4 regular veg pizza from pizza hut by swiggy but i received 2 non veg pizza instead of med size…. i asked the swiggy help desk person to replace the order or refund me… but they did nothing… even their manager didnt resolved my problem… i am pure veg […]

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Food not delivered

Posted on by Consumer Court
Name of Complainant AMAL KUMAR
Date of ComplaintSeptember 14, 2022
Name(s) of companies complained against
Category of complaint Consumables
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i have placed an order in swiggy on 8th Sep 2022 at 10:10 pm & the same was not delivered till 11 pm. At 11 pm i contacted customer care and they asked to contact delivery partner whom was inaccessible. Again at 1:00 am on 9th Sep i again contacted customer care whose reply was […]

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Non fulfillment of delivery commitment with respect to food delivery by Swiggy

Posted on by Consumer Court
Name of Complainant Rahul
Date of ComplaintSeptember 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Please refer to order numbers 145981896028 and 145985504806 placed on 11.09.2022 using Swiggy App. Order number 145981896028 was placed at 8:01 pm on 11.09.2022. The delivery executive reached my location at around 8.45 pm and showed me that all contents of the order had spilled in his bag and mentioned that he had raised the […]

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Late delivery

Posted on by Consumer Court
Name of Complainant Vidhu Manocha
Date of ComplaintSeptember 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

1 hour and 25 minutes for a single burger delivery order, when the outlet is just 5 mins from the home. I couldn’t go because of pain in leg and this is what they commit for the best delivery service. Late delivery was last modified: September 12th, 2022 by Consumer Court

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Swiggy fraud with customers

Posted on by Consumer Court
Name of Complainant JATINDER MAHAJAN
Date of ComplaintSeptember 12, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Some of the time restaurants deliver substandard food but swiggy don’t respond to any of the query and provide any resolution . Legal action should be taken against swiggy and it’s owner. Swiggy fraud with customers was last modified: September 12th, 2022 by Consumer Court

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Swiggy Instamart

Posted on by Consumer Court
Name of Complainant Navya
Date of ComplaintSeptember 12, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Received a coupon from Swiggy Instamart Instagram page as a part of a contest. I haven’t been able to use the coupon even though i have never redeemed the coupon before. I have sent numerous emails to the customer service team an havent received any response from their side. My ticket gets closed even before […]

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