SWIGGY

Poor quality of meat delivered

Posted on by Consumer Court
Name of Complainant Karthika J
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered fish via Swiggy and the quality was so poor. There was no taste in the food at all. We later had food poisoning. And vomitting. When raised a query they said that they cannot accept query or complaint without relevant pictures. I was charged Rs.590 for the product and it was nothing but […]

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swiggy took order from a closed restaurant

Posted on by Consumer Court
Name of Complainant Unni
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 12th November 2022, I ordered food through swiggy from 14 districts restaurant near hsr. They debited money & the order was not confirmed by the restaurant. I waited for so long & didnot have an update on my order. Spoke to their customer service team who told me that they cannot connect with the […]

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Swiggy Delivered less items

Posted on by Consumer Court
Name of Complainant Mohammad Zubair
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 4 Raj Kachori from Haldiram’s on Swiggy and as per normal orders I should have received 4 Kachori, dahi, Green and red chatni each but instead I received 3 Kachori, 3 dahi and 1 green chatni only nothing else. I complained to Swiggy, they are saying that they can’t do anything but give […]

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Food not delivered and money not refunded

Posted on by Consumer Court
Name of Complainant Rohan Sharma
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered food on 8th Nov at 8:15 PM and called the restaurant (at 8:16 PM) to provide Jain gravy. Restaurant confirmed to provide Jain gravy. When I didn’t get the food till 9:48 PM, I raised the complaint over chat. First the person confirmed to refund the amount and then later denied to do […]

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Swiggy denied refund for undelivered food.

Posted on by Consumer Court
Name of Complainant Sakshi Singh
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered a chicken dum biryani from Swiggy. Delivery partner refused to deliver to my address and asked me to collect it from 1/2km away. Now I requested cancellation on their app for which I was denied stating that delivery has already been made. Customer care repeatedly denied my claim of non-delivery and accused […]

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Stale food delivered by swiggy

Posted on by Consumer Court
Name of Complainant Swati sharma
Date of ComplaintNovember 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered biryani for dinner on 5th nov, they delivered stale food and for that i paid Rs 178. My hardearned money has been wasted as i didnt used that food. I returned that to another delivery guy. I made complaint on call they said can provide Rs 54 and in mail they said will […]

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Wrong product delivered

Posted on by Consumer Court
Name of Complainant Carol
Date of ComplaintNovember 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered Packed ready to eat parathas, slice cheese and honey, paid Rs552. The packet was torn and i refused to take the delivery but the delivery person said that’s what he had to deliver. I saw the packet contained 3kg onions. SInce then I have been trying to complain to every possible swiggy contacts […]

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Received Stale, undercooked and over spicy food

Posted on by Consumer Court
Name of Complainant Pooja
Date of ComplaintNovember 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was received the stale, undercooked and over spicy food as I was ordered from barbecue nation (barbecue box) and this cost me around 1000 but I received stale, over spicy, and under cooked food and my money was wasted. As I was already raised a complaint to swiggy support at their mail ID but […]

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