SWIGGY

Food not delivered and money not refunded

Name of Complainant Rohan Sharma
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered food on 8th Nov at 8:15 PM and called the restaurant (at 8:16 PM) to provide Jain gravy. Restaurant confirmed to provide Jain gravy. When I didn’t get the food till 9:48 PM, I raised the complaint over chat. First the person confirmed to refund the amount and then later denied to do […]

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Swiggy denied refund for undelivered food.

Name of Complainant Sakshi Singh
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered a chicken dum biryani from Swiggy. Delivery partner refused to deliver to my address and asked me to collect it from 1/2km away. Now I requested cancellation on their app for which I was denied stating that delivery has already been made. Customer care repeatedly denied my claim of non-delivery and accused […]

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Stale food delivered by swiggy

Name of Complainant Swati sharma
Date of ComplaintNovember 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered biryani for dinner on 5th nov, they delivered stale food and for that i paid Rs 178. My hardearned money has been wasted as i didnt used that food. I returned that to another delivery guy. I made complaint on call they said can provide Rs 54 and in mail they said will […]

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Wrong product delivered

Name of Complainant Carol
Date of ComplaintNovember 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered Packed ready to eat parathas, slice cheese and honey, paid Rs552. The packet was torn and i refused to take the delivery but the delivery person said that’s what he had to deliver. I saw the packet contained 3kg onions. SInce then I have been trying to complain to every possible swiggy contacts […]

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Received Stale, undercooked and over spicy food

Name of Complainant Pooja
Date of ComplaintNovember 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was received the stale, undercooked and over spicy food as I was ordered from barbecue nation (barbecue box) and this cost me around 1000 but I received stale, over spicy, and under cooked food and my money was wasted. As I was already raised a complaint to swiggy support at their mail ID but […]

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Swiggy made me ungodly

Name of Complainant Dheeraj Tiwari
Date of ComplaintNovember 7, 2022
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I received my order that I ordered from swiggy (1×paneer roll, 1× paneer cheese roll) When I started eat there is a piece in my mouth that not a paneer that was h chiken piece i go wash my mouth and through that roll out my house and Street immediately because I’m a Brahmin and […]

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Wrong order delivered

Name of Complainant Adlin
Date of ComplaintNovember 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had complained that I received the wrong order and the did not do anything about it saying that there is not enough evidence. Wrong order delivered was last modified: November 7th, 2022 by Consumer Court

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Swiggy charging money for non delivered food

Name of Complainant Sarbori Basu Roy
Date of ComplaintNovember 6, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The mail I sent to swiggy: With some really disturbing experience today, I am bound to write to you. If you check my order, 3 masala Dosa and one free idli vada combo were ordered. However I ordered it on 8:39 pm and received after 2 hours. In the meantime, swiggy called and said some […]

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