SWIGGY

Non Veg food delivered instead of Veg by Swiggy. They are not giving a refund

Posted on by Consumer Court
Name of Complainant Prasad Prabhu
Date of ComplaintJanuary 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered a Paneer roll through swiggy. It was a by 1 get one free offer. They delivered chicken rolls. When i complained they rejected the claim mentioning that the picture wasnt clear.They are not giving a refund. Non Veg food delivered instead of Veg by Swiggy. They are not giving a refund was […]

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Food quantity not correct in this price

Posted on by Consumer Court
Name of Complainant Farookh Khan
Date of ComplaintJanuary 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Team food quantity not correct for this payment, i paid 179/- for half biryani 500 gram but I received only 250 grams biryani which price is only 40 rupees on restaurant Food quantity not correct in this price was last modified: January 4th, 2023 by Consumer Court

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Didn’t get the delivery and no refund.

Posted on by Consumer Court
Name of Complainant Zaki Sayyed
Date of ComplaintJanuary 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Yesterday my brother ordered pizzas from swiggy at night however the order was not delivered.the delivery was really annoying and was ending the calls purposely and lying about the delivery.it was not delivered and yet he updated delivered on app.we were not able to contact any one from swiggy in customer care.the delivery guy also […]

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After waiting for 75 minutes Swiggy cancels the order

Posted on by Consumer Court
Name of Complainant Shubhankar Banerjee
Date of ComplaintJanuary 4, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Order #155645536078. After waiting for 75 minutes Swiggy cancels the order. Reason given was someone else picked up the order. After waiting for 75 minutes Swiggy cancels the order was last modified: January 4th, 2023 by Consumer Court

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Found dead insect in food ordered from Swiggy

Posted on by Consumer Court
Name of Complainant Dinesh Kumar
Date of ComplaintJanuary 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered three items via Swiggy. Order number is 155622572533. My wife is a vegetarian. She found a dead insect in one of the bite she was having of the Upma. It was a bad experience. It could have got her or me a serious food poisoning. Swiggy team initially tried for a 26 […]

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Order not delivered to me

Posted on by Consumer Court
Name of Complainant Lalit sharma
Date of ComplaintDecember 31, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I am very very hungry and ordered food from swiggy dated 31.12.2022 time:07.53PM. Order picked up on time, delivery person came near to my house and then suddenly his location shows 30 mint far from my house. I called him and he disconnect my phone. Then i called swiggy customer care and they transfer my […]

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Product was missing

Posted on by Consumer Court
Name of Complainant Ayush Jaiswal
Date of ComplaintDecember 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered product from swiggy instamart in which 2 items were missing ghee and surf Excel detergent was missing Product was missing was last modified: December 29th, 2022 by Consumer Court

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Charging for undelivered item

Posted on by Consumer Court
Name of Complainant Lakshmi
Date of ComplaintDecember 29, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered food from swiggy ( order ID – 155137481538) on the 26th of December 2022. Dint receive an item ordered and they charged me as well. However when informed about the same. They said refund not possible. Tried connecting to their agents multiple times through mail. Requested for a call back but they did not […]

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Swiggy order cancelled by them after 90 minutes of ordering

Posted on by Consumer Court
Name of Complainant Steny
Date of ComplaintDecember 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from Swigggy on 27th 12.10 pm. I was traveling on the same day and was expecting the food to be delivered by 12.50 pm (The usual delivery time from the restaurant). After 30 minutes, it was showing delayed. I called the delivery partner and he informed me the food is being cooked […]

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