SWIGGY

Swiggy delivered beef instead of chicken

Posted on by Consumer Court
Name of Complainant SKY
Date of ComplaintSeptember 5, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today I ordered chicken biryani nd when I received my delivery packet, I found beef in that nd when I complained them about that they said that’s restaurant fault so they can’t help me Swiggy delivered beef instead of chicken was last modified: September 5th, 2024 by Consumer Court

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Fraud is food delivery

Posted on by Consumer Court
Name of Complainant Atul Singh
Date of ComplaintSeptember 1, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 18th Aug, I’ve ordered 3 box (1 KG each) sweets and got 3 Box of half KG each. Same time I raised a complaint with Swiggy support, sent them email and tagged them in Twitter(X) as well, but no reply on email and no positive response on twitter also after providing all proofs also. […]

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Expired and Rotten food delivered

Posted on by Consumer Court
Name of Complainant Shrance Sethi
Date of ComplaintSeptember 1, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a cake from Swiggy, from the restaurant “Lo! Low Carbs and Keto Food” and the cake delivered was expired and rotten. It was smelling and the packaging was beyond horrible. It was made over a month ago and was still delivered to my doorstep. When I initiated a complaint on the Swiggy App, […]

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I didn’t received the proper product

Posted on by Consumer Court
Name of Complainant Jayaram
Date of ComplaintJuly 26, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered 5 L oil with that they say 1 L oil pouch is free, but I didn’t get that. I just asked the report just went back to the store and just asked them. They said provide the free pouch and he came back to my house and told they are not giving, […]

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Delivered non veg instead of veg food

Posted on by Consumer Court
Name of Complainant Nivesh Gupta
Date of ComplaintJune 23, 2024
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered chilli paneer from restaurant called IMPERFECTO(Indirapuram-201014) through swiggy, I have received non veg(chicken) maybe chilli chicken from the restaurant which I had consumed unknowingly while eating with butter naan. Because of the Naan I was not able to realise that it was not paneer. Delivered non veg instead of veg food was […]

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Misbehaviour of Swiggy delivery guy

Posted on by Consumer Court
Name of Complainant Sowmya
Date of ComplaintJune 11, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am a girl staying in Whitefield Bangalore. I had ordered some items in Swiggy instamart, at 6:32 pm the delivery guy called and started abusing me in kannada. He asked me to come to a location to pick the order and started harassing me (saying I will drop the order somewhere and go). Even […]

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Order not delivered but marked as delivered and no response from dominos restaurant and swiggy team

Posted on by Consumer Court
Name of Complainant Phani
Date of ComplaintJune 7, 2024
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order was placed in Swiggy, money deducted. Now order is not delivered but marked as delivered both in swiggy and dominos. Even connecting with Swiggy customer care and dominos there is no response from them. Order not delivered but marked as delivered and no response from dominos restaurant and swiggy team was last modified: June […]

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Food was not delivered due to out of stock

Posted on by Consumer Court
Name of Complainant Reshma
Date of ComplaintJune 3, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed an order of 8 fried rice and 4 noodles yesterday. Food was not delivered due of out of stock. I have talked to couple of executives the same night. Both confirmed with the delivery person and shop owner that the food was not delivered due to out of stock. But in the […]

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Delayed Order and Wastage of Time by Customer Care Executive

Posted on by Consumer Court
Name of Complainant Aarti Raichura
Date of ComplaintJune 2, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed order as on 1st June, 2024, 11:49pm with Expected Delivery within 18 Mnts. I however received Order on 2nd June, 2024, 12:45am!!! I was constantly raising a flag on Chat with no resolution before receiving the order, even after receiving the order for almost 2 hrs! It was completely Wastage of Time […]

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Swiggy not refunding for partially delivered order

Posted on by Consumer Court
Name of Complainant Madhu N M
Date of ComplaintMay 29, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Swiggy order number#174499007826854 from KFC North Fort Gate, Thrippunithura, Kochi. Two pieces of Hot & Crispy Chicken were missing from this order delivery. Swiggy offered a coupon for this but I refused and asked for a refund. After many mail communication also they are telling they cannot refund. Swiggy cannot take money for the item […]

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