SWIGGY

SWIGGY – Food not delivered, dropped of to someone unknown, no refund, no positive response

Name of Complainant Asmi Zutshi
Date of ComplaintAugust 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am writing to file a formal complaint against Swiggy, a food delivery service, for a severe deficiency in service and failure to resolve a pressing issue. On 17th August, 2023, I placed an order through the Swiggy platform with Order ID 175358750212. Despite receiving a confirmation of my order, it was not delivered to […]

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Swiggy delivering consumables near expiry date

Name of Complainant Natasha Yaduvanshi
Date of ComplaintAugust 23, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Ordered muesli of 1 kg packet worth 395 on 22nd august 2023 from swiggy (order id: #151695622868401) and when it got delivered the expiry date is of 28th august. This is a clear cheating they are doing with the customers. No one can eat 1 kg muesli in 5 days. They are not even ready […]

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Rotten chicken from Swiggy

Name of Complainant Ali
Date of ComplaintAugust 23, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, Problem: I ordered food from Mandi king restaurant and I received stale rotten food which was giving foul smell. I reported the same to swiggy executive. This is highly unexpected and worst experience. Response from Swiggy: Thank you for writing to us about the order #175791735481. Thank you for highlighting the quality concern, we […]

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Swiggy delivery guy has eaten and given left over items

Name of Complainant Monisha
Date of ComplaintAugust 22, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered dunkin donuts (box of 6) i received a package which was already opened. the delivery guy has eaten 2 donuts and only given 4 donuts to me. when I called SWIGGY they told me that they took the feedback and not even offered a return on it for their fault. they dint even […]

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Injustice & neither accepted the mistake nor compensate it

Name of Complainant Bobby
Date of ComplaintAugust 22, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered (order id – 174986346723 on 13.08.2023) from Dabba garam using swiggy app. The delivery person delivered this at some where else. Firstly, he asked me to receive it at other’s place(where he delivered it). When i said how can i go someone’s else place & said to ask the other person to […]

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SWIGGY food is not as expected

Name of Complainant Goutham
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve ordered shawarma with mayonnaise and when I received the shawarma it was with no sauce or mayonnaise inside.. when I called them they told me that they took the feedback and not even offered a return on it for their fault SWIGGY food is not as expected was last modified: August 21st, 2023 by […]

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Order not delivered – Swiggy

Name of Complainant Anudeep Tipparaju
Date of ComplaintAugust 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I placed an order in Swiggy around 7:50 PM. My as per the app live tracking my order was supposed to be delivered with in 50 – 60 mins. My order was not delivered I waited till 9:40 PM. When I called up customer care they said they are unable to reach out to […]

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Cockroach in food

Name of Complainant Pragati Arora
Date of ComplaintAugust 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Just had a terrible experience with @swiggyindia – found a cockroach in my rice order! They offered me a measly ₹15 as compensation. Seriously?! #Swiggy #BadExperience #Unacceptable” Order number #175540937081 Cockroach in food was last modified: August 20th, 2023 by Consumer Court

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