SWIGGY

Issue regarding order from swiggy. The delivery boy is threatening me.

Posted on by Consumer Court
Name of Complainant Nimesh singh
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The delivery executive abused my mother just because I put the order on COD. Is it the way they treat customers? And when I reviewed bad about him on Swiggy app, he is  calling my mother again & again and threatening her. So now I’m going to file a police complaint again him. Just because […]

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Swiggy is not refund my money

Posted on by Consumer Court
Name of Complainant Amresh Beabrtta
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered three times on dated 25Jan 2021, 26Jan2021, and 28Jan2021 on Swiggy but the money was deducted but the food did not come the amount was also paid vide UPI App(Google Pay Or Phone Pay) I talked to Swiggy several times,  Those people, are giving time 24-48 hours, but it’s happened on 25th Jan […]

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Swiggy is not refund my money

Posted on by Consumer Court
Name of Complainant Amresh Beabrtta
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered three but the money was deducted but the food did not come when I talked to Swiggy several times, no problem was solved. Those people are giving time 24-48 hours  but it’s happened on 25th jan 2021. The first one is for 25 Jan 2021, 10:20 pm -Rs 194.00 and second is 26 […]

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Order not delivered and the money not returned

Posted on by Consumer Court
Name of Complainant Ankit Chugh
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I ordered a cake (Rs 928) for my mother on her bday while I was in office. The address given was Anand Vihar, Vikas Marg Extension which is where my mother was at that moment. The delivery person called me thrice to ask for directions (have the call logs proof), which I gave. In […]

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Auto cancellation

Posted on by Consumer Court
Name of Complainant Vishrut R Asthana
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an orde of 385rs. And the delivery guy was standing at wrong address. He tried to call me but I couldn’t pickup the call due to some reasons. I then called back immediately for atleast 4 times but he didn’t pick up the phone. At last when he came at my house the […]

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Delivery boys in Swiggy change delivery status to delivered without delivering it

Posted on by Consumer Court
Name of Complainant Surbhi Prasad
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I raised a complaint to Swiggy for refund of the order that was never delivered. This has happened two time ins 7 days with me. I had raised a complaint about the order within 5 hours but 0:15am delivery to 5:20 am complaint but they are denying it. I wasn’t at the place. hence couldn’t […]

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Swiggy Cancelled order without customer consent

Posted on by Consumer Court
Name of Complainant Chaitanya Y C
Date of ComplaintJanuary 31, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Placed order through SWIGGy on 31..1.21 and in touch with the delivery executive as well . However he could not trace the location and sent him the location map to my house which he I turn reluctant to listen to me and said he is waiting for the call from their team. I was in […]

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Not delivery of food and 0 refund of money by SWIGGY

Posted on by Consumer Court
Name of Complainant Abinaya
Date of ComplaintJanuary 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food for my entire family on 24.01.2021 from Dindigul Thalapakatti Resteaunt and the amount was also paid vide atm card .Food was picked the delivery person and he did not delivery it to our location.He informed the location is showing wrongly and I am in the place where it is showing and […]

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