Snapdeal Complaints, Customer Care, Reviews, Customer Care Toll Free Number Email ID Contact Details

Snapdeal.com is one of India’s largest e-commerce shopping websites.

It services thousands of happy and satisfied customers on a daily basis.

However, it is true that there are a small percentage of disgruntled customers who are unhappy with Snapdeal and wish to file complaints and seek redressal of their grievances.

To deal with such dis-satisfied customers, Snapdeal has set up a dedicated HELP Center.

The HELP Center deals with several FAQs relating to complaints of order details, track order, cancel order return / replace order etc.

The Top FAQs that are deal with on Snapdeal Help Center are the following:

• How can I check my order status?
• How can I cancel my order?
• How can I return/replace an item?
• When can I expect refund for my returned item?
• What are the different modes of payment available?
• I don’t remember my password. Help!
• What is SD+?
• What is Snapdeal Affiliate Program?
• How do I purchase an automobile?
• How can I avail installation service for my item?
• What is Snapdeal’s Exchange offer?
• What do you mean by pre-ordering an item?
• What are digital products?

Customers who are not satisfied by the answers to the FAQs provided by the Snapdeal HELP Center can contact Snapdeal’s Customer Care Department.

Snapdeal’s Customer Care department is quite efficient and competent. They make all efforts to attend to Snapdeal Complaints and ensure that they are resolved promptly.
Most Snapdeal Complaints are resolved very fast to the satisfaction of the customer.

If you follow the procedure given here, your Snapdeal Complaints can also be resolved successfully and promptly by the customer care department.

Snapdeal Complaints are filed regarding a number of issues such as poor quality of product, non-delivery of product, defective product, non-grant of refund, delay in payment of refund, refusal to take return of product etc.

See How to file consumer complaint against PayTM

How file a consumer Complaint against Snapdeal in Consumer Forum

If a customer is not satisfied that his complaint has been satisfactorily addressed even by the appellate authority, he may file a consumer complaint before the Consumer Court or Consumer Forum.

The complaint has to be filed in the district consumer forum of the city. The complaint should contain the following information:

(i) The name, description and address of the complainant.

(ii) The name, description and address of the opposite party or parties, as the case may be as for as they can be ascertained.

(iii) The facts relating to complaint and when and where it arose.

(iv) Documents in support of the facts contained in the complaint.

(v) The relief sought.

The complaint should be signed by the complainant or his authorized agent. The Complaint has to be filed within two years from the date on which the cause of action has arisen.

Snapdeal Complaints already filed

A large number of complaints have been filed against Snapdeal for deficiency in service. Thankfully, Snapdeal has speedily resolved most complaints in a time bound manner.