rapido

Rapido Bike Taxi

Name of Complainant Prasanth M Pai
Date of ComplaintApril 24, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I tried booking a bike taxi in Rapido, my trip was confirmed By Rapido and the bike captain told me that he ran out of Fuel and he didn’t have even 10₹ to pay in petrol bunk and requested me to pay the amount in advance and he would drop me at destination. Since other […]

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Rapido customer service people harassing me [RESOLVED]

Name of Complainant Hari
Date of ComplaintApril 24, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

For the some problem i went to rapido my issue is not resolved so I have given negative feedback like i selected no option.For that they are calling me again and again with different numbers and they are messaging like if you give a negative feedback again we will deactivate your account.They are called from […]

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Verbally abusive language by auto driver

Name of Complainant Susmi Monalisa
Date of ComplaintApril 19, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an auto on the Rapido app. Several of my rides got cancelled and then one auto with the number ODO2AH9096 accepted the ride. But he called and threatened me to the cancel the ride using abusive language because he was at a longer distance from the pick up location. I replied very politely […]

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Rapido captain abusing women on call.

Name of Complainant Vendra kiranmai
Date of ComplaintApril 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My self vendra kiranmai I booked rapido and captain was behaved rudely and sexual abuse on phone call around 4:17 pm on dated 08.04.23 and after did got a call from other person saying my rapido is using some one else..pls take action against the company and there is no security for the women in […]

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Day by day increase in the fair slowly

Name of Complainant Vaishnavi I Gudimani
Date of ComplaintMarch 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Initially, after the notice of the Karnataka government, the prices were fine but later day by day they started increasing slowly. whereas the other service providers’ charges remained the same. Day by day increase in the fair slowly was last modified: March 20th, 2023 by Consumer Court

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Rapido auto driver harassment

Name of Complainant Aparna
Date of ComplaintMarch 7, 2023
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I had booked an auto on rapido and in the app a pass was applied which showed 22rs instead of regular charge 40rs. The auto driver asked for extra and I tried explaining him that there is a auto pass which I have purchased and hence it should be 22rs, he didn’t listen and I […]

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Rapido – Payment already paid to Auto driver but again payment deducted from wallet and after 15 days still they working on it

Name of Complainant Prakash Kanerkar
Date of ComplaintFebruary 23, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked Rapido auto Ride Id: RD16759411816286561 on 23-Jan-2023 @ 6:35pm from Hadapsar Pune to Chakan Pune After reached at destination I paid case amount 600 rs. to auto driver but when I booked next trip on 09-Feb-2023 that time again they demanding 600 rs. Load in wallet so loaded 600 rs. (TRXN ID: OMQOHTP) […]

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Rapido driver misbehaviour and indecent

Name of Complainant Manashi das
Date of ComplaintFebruary 7, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

It was about 1:15 pm and as usual I was with my 5year old son waiting for rapido to come..I called the driver from the app and he picked up the call and asked me my destination and location.i said him the same and then he asked how much money is showing for the ride […]

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Refund

Name of Complainant Charu Makhwan
Date of ComplaintFebruary 4, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I paid for rapido rickshaw fare through upi paytm before thr ride ended & after that the rickshaw person told me he did not receive the payment made me pay double of it i haven’t received any refund no customer service help i paid Rs. 103 & 105 i haven’t received refund of Rs.103 nobody […]

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Exploitation of Rapido Captains on the name of Referral amount

Name of Complainant hardeep singh
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On the occasion of new year, there was a concept of Referral amount to be given to the Rapido Riders who refers the Rapido app to new Captains. The promised referral amount to be given to the refering captain based upon the number of rides completed by the new captain was INR 3500 for total […]

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