Paytm ONDC

Missing item in ondc food order.

Posted on by Consumer Court
Name of Complainant Shreerang Bagal
Date of ComplaintMarch 31, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a paneer butter masala meal through ONDC Paytm from Barbeque Nation. The menu listed a wholesome meal including paneer butter masala, dal makhani, steamed rice, 1 paratha, and 3 angoori gulab jamuns. However, upon receiving my order, I discovered that only the paneer butter masala was included. I have a photo of the […]

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Paytm Ondc food not delivered nor refunded my money

Posted on by Consumer Court
Name of Complainant ABHISHEK PANDEY
Date of ComplaintMarch 5, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered burger and veg crunchy taco from Paytm ONDC on 22nd January 2024 at 9:20 PM. No contact of delivery person was given to me from Paytm side. After several messages to Paytm care, they dispatched my order at 9:50 PM. At the end, driver didn’t call me and my order was cancelled automatically […]

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Food not delivered to us but showed delivered in ONDC

Posted on by Consumer Court
Name of Complainant Vikram reddy karri
Date of ComplaintMarch 3, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from ONDC and it didn’t get delivered on time so raised ticket and they said they will resolve the issue after sometime I got a message that food got delivered. What to do now? I didn’t receive food nor money Food not delivered to us but showed delivered in ONDC was last […]

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Prepaid order not received by ondc Paytm

Posted on by Consumer Court
Name of Complainant Samar gupta
Date of ComplaintFebruary 19, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Maine 13 Feb ko ke earbuds buy Kiya payment bhi advance kr diya tha or 18 Feb ko product ki delivery honi thi but hui nhi please refund my money sir Prepaid order not received by ondc Paytm was last modified: February 19th, 2024 by Consumer Court

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Received chicken Schezwan fried rice instead of egg Schezwan fried rice in the order

Posted on by Consumer Court
Name of Complainant Kakkalapalli jahnavi
Date of ComplaintFebruary 12, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered chicken Schezwan fried rice instead of egg Schezwan fried rice from Paytm ondc from royal spicy restaurant in Hyderabad Gachibowli Received chicken Schezwan fried rice instead of egg Schezwan fried rice in the order was last modified: February 12th, 2024 by Consumer Court

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I have ordered breakfast (2 items) on paytm ondc but haven’t received it yet.

Posted on by Consumer Court
Name of Complainant Surya
Date of ComplaintFebruary 4, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered from Paytm Ondc on Feb 4th, 10:34 AM. The restaurant has confirmed the order but haven’t delivered it yet. This is happening for 2nd time. Also there is no response from there end in any manner. I have ordered breakfast (2 items) on paytm ondc but haven’t received it yet. was last […]

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Paytm ondc deducted Rs.1100 and delivered food worth 200

Posted on by Consumer Court
Name of Complainant Rishabh
Date of ComplaintJanuary 27, 2024
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered a Hattrick combo and whooper combo worth Rs. 1176 (from Paytm Ondc) and I was delivered 3 cold drinks instead. When complaint, customer service said that there is nothing they can do since the order was delivered. They cannot resolve this issue and I have lost almost Rs.900 due someone’s negligence towards their […]

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Food not delivered and also didn’t got my refund.

Posted on by Consumer Court
Name of Complainant Saurav Chaudhari
Date of ComplaintJanuary 7, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered food of Rs 409 from Paytm ONDC and it was not delivered by the delivery guy. When called the delivery guy he said you where not present at the location, but I was at my home since evening. I was there, I have also called the delivery guy. But he said that […]

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I am not getting refunded

Posted on by Consumer Court
Name of Complainant Shashank Sharma
Date of ComplaintJanuary 1, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered (order id 2251157023) a bluetooth speaker from paytm ONDC (viveks, chennai) on 2nd od December 2023. It was cancelled by the seller itself without stating the reason. I have not been refunded the amount since then (Rs. 315), despite multiple efforts. The custommer support is the worst. I know the amount seems small […]

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