Ondc

Misbehaviour of delivery boy

Name of Complainant Amit jain
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
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When the delivery boy called we asked him to come down the house after some time he started misbehaving and started talking rashly and left without giving the order but payment was held Misbehaviour of delivery boy was last modified: July 23rd, 2023 by Consumer Court

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ORDERED FOOD NOT YET RECEIVED FROM ONDC FOOD

Name of Complainant Ajay kumar
Date of ComplaintJuly 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food in ONDC FOOD via paytm. Payment was successful, but didn’t receive any food. I tried to call the delivery person but he didn’t answered the call. After 8 to 9 calls he answered us that ‘the food was sent back to the hotel, & for further queries contact customer care’. But there […]

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Delay in delivery

Name of Complainant Kishor Kumar M
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
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Hi, I had made an order placed in paytm ONDC on July 2nd it was supposed to be delivered by 6th July as per the commitment given by paytm it’s 20th now still not given single response from there end no proper Customer support added review in play store too but no use do help […]

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Ondc payment done but order not placed

Name of Complainant Jash parikh
Date of ComplaintJuly 16, 2023
Name(s) of companies complained against ,
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Placed an order on ONDC (paytm) payment goes through but order not placed. No way to contact support for refund or anything. Ondc payment done but order not placed was last modified: July 16th, 2023 by Consumer Court

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Order not placed, but amount deducted.

Name of Complainant Bhupendra Kumar
Date of ComplaintJuly 15, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed an order on 15 july at 12:36 am. Transaction is done successfully but order not placed. Order ID: PYTMd5f6adfe-2ffa-4198-9863-29ae32843da3 Wallet reference number: 47017357561 Now I didn’t get any refund. Paytm customer care is telling to contact merchant. I have attached transaction details and my order history for your reference. Order not placed, […]

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Fraud by delivery executive of ondc

Name of Complainant Satya
Date of ComplaintJuly 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi , I have ordered food yesterday on paytm app of ondc . It shows order is out for delivery and till now its not delivered its been 9 hours since that . And delivery executive switched off his mobile Fraud by delivery executive of ondc was last modified: July 14th, 2023 by Consumer Court

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Money got deducted 3 times but order was not placed nor refund was initiated

Name of Complainant Sakhi Ahamed
Date of ComplaintJuly 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered from ONDC platform from Paytm on 2nd July tried placing the same order three times as there was an error message popping up but amount got deducted however order didn’t get placed once also. I was hoping the money to be refunded but havent received an update yet and there are no […]

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Amount deducted But order not placed

Name of Complainant Nilesh Nath
Date of ComplaintJuly 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I made a payment from ONDC but the amount got deducted and stilll order was not placed. And there is no helpline number to contact them. Amount deducted But order not placed was last modified: July 4th, 2023 by Consumer Court

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