Ondc

I have ordered form Ondc payment but cancel my order and they can’t give my money back after taking money from me

Name of Complainant Ram Kumar
Date of ComplaintSeptember 8, 2023
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi my name is Ram 3:00 o clock I order food From ONDC Paytm after watching video on youtube , But when I order one briyani Of rupe 254 rupe they cut My amount But after few second they showing that Restorount cancelled my order , my Complaint is if they cancelled my order than […]

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Money debited but order not placed

Name of Complainant Tharuneswar
Date of ComplaintSeptember 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I tried to order food from PAYTM ONDC FOOD service and proceed to checkout ,money debited but order not placed Money debited but order not placed was last modified: September 6th, 2023 by Consumer Court

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Missing Food Item

Name of Complainant Vishal Kumar
Date of ComplaintSeptember 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today i ordered some food item on ONDC portal, but 1 item was missing so I asked merchant to refund me, so he said talk to ONDC and then he used abusing language when my wife asked for refund, how can he used such language with a lady, so now ONDC is fully wasted and […]

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Ondc, food not delivered nor the payment refunded.

Name of Complainant Saurav Chaudhary
Date of ComplaintAugust 27, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered my food from ondc on 23rd august the food is not delivered to me nor the payment is been refunded to me. I have contacted them many times but they are denying to refund the payment. Ondc, food not delivered nor the payment refunded. was last modified: August 27th, 2023 by Consumer […]

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Amount Not Refunded

Name of Complainant Nikhil kalyan
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I order a pizza in ONDC through paytm the amount is deducted but order is not received I call to customer care they said within 24 hrs ur amount will refunded but not refunded again I call customer care no one can responding properly and one customer talking very bad words Amount Not Refunded was […]

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Amount got deducted but the order is not placed

Name of Complainant K Sampreeth Prem
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered from ONDC on 01/08/2023 via Paytm. The amount got deducted but the order is not placed Amount got deducted but the order is not placed was last modified: August 1st, 2023 by Consumer Court

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Resturant cancelled my order after receiving payment

Name of Complainant Thanusha
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered my food but they cancelled after paying and they didn’t refund my money Resturant cancelled my order after receiving payment was last modified: July 29th, 2023 by Consumer Court

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I’ve paid the amount but not received food

Name of Complainant Pratik Khillari
Date of ComplaintJuly 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve paid 178 Rs to ONDC e-commerce website to food. My account debited 178 rs but still I’m not received a food from ONDC e-commerce company they can’t help me I’ve paid this through Paytm. I’ve paid the amount but not received food was last modified: July 27th, 2023 by Consumer Court

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Refund

Name of Complainant Roobee kothari
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed order to sri luxmipathy sari on 25.6.23 ONDC@mystore.my order id is OND13925. I received defective sari which has black lines.I requested for return and refund but no response. I also spoke to seller as well as customer care they assured me that I will get refund within 48 hours but till date […]

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