ONDC Paytm

Fraudulent claims of early food delivery – Food not delivered, money lost

Posted on by Consumer Court
Name of Complainant Jithin Mathew
Date of ComplaintJuly 1, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order citing an early delivery. After 1&half hours also there is no update about the food and neither there is any response for refund The support again and again keeps sending BOT replies only. Order number – #2381758231 Fraudulent claims of early food delivery – Food not delivered, money lost was […]

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It is about wrong item delivered by ondc from bikkagnee biryani and not helping me with refund or exchange of the item

Posted on by Consumer Court
Name of Complainant Nivedita
Date of ComplaintMarch 28, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Wrong food item was delivered and ondc paytm did not exchange or refund it. They even did not raise a ticket to help when I had already answered all queries and uploaded images It is about wrong item delivered by ondc from bikkagnee biryani and not helping me with refund or exchange of the item […]

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Order not received from paytm ondc

Posted on by Consumer Court
Name of Complainant Sakshi Devadiga
Date of ComplaintMarch 22, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On March 21 at 8.03 pm I placed a order via paytm ondc… No updates received. Raised multiple tickets no reasonable or helpfull response received. 6 to 7 ticket’s raised no update. no food is delivered no update no refund. Also requested to cancel and refund no action is been taken Order not received from […]

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Ondc

Posted on by Consumer Court
Name of Complainant Kiran
Date of ComplaintMarch 16, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered burger from ondc in Paytm …i haven’t received any update for 2 hours and all off a sudden the order was marked as delivered but I have not received any call or text from delivery guy and haven’t received the order also Ondc was last modified: March 16th, 2024 by Consumer Court

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I have ordered food from ONDC Paytm but not received the order its been 4 hours

Posted on by Consumer Court
Name of Complainant Varsha Premlal
Date of ComplaintFebruary 24, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered food from ONDC on 24th feb 24. I have not received the food its been 4 hours no reply on customer care. I have ordered food from ONDC Paytm but not received the order its been 4 hours was last modified: February 24th, 2024 by Consumer Court

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I ordered Burgers from McDonald’s on 21November2023

Posted on by Consumer Court
Name of Complainant KP Venkatesh
Date of ComplaintNovember 23, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered Burgers from McDonald’s on 21November2023 via ONDC Paytm. The rider called me and said he will not deliver my order, and he asked me to raise a complaint and get refund. The customer care people are so rude that they are not even trying to understand my concern, they are ignoring me completely […]

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Food order from ONDC PAYTM not delivered. Refund Denied.

Posted on by Consumer Court
Name of Complainant Himanshu Chandel
Date of ComplaintSeptember 22, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Ordered meal from MCDONALD via ONDC Paytm. Status came as delivered after sometime while Order was not delivered. Upon enquiry received a mail from company that order can’t be delivered as address was incorrect and hence no refund. Address was correct and amount was debited. Want refund. Please help. Food order from ONDC PAYTM not […]

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ONDC payment cancelled my order and didn’t give me my refund

Posted on by Consumer Court
Name of Complainant Rashmi
Date of ComplaintSeptember 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today i ordered a Meal from McDonald’s through ONDC PAYTM APP and after waiting for 50 minutes i called delivery boy and his number is switched off…and after 5 min i get a notification that my order is cancelled…after 30 mins i received a mail that i don’t get any refund because i don’t answer […]

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Food cancelled by restaurant and not get refund

Posted on by Consumer Court
Name of Complainant Suraj
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food through ondc Paytm and my food is cancelled by delivery boy and not get my refund still now Food cancelled by restaurant and not get refund was last modified: August 15th, 2023 by Consumer Court

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Payment taken & food not delivered

Posted on by Consumer Court
Name of Complainant Kiran
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i had ordered food from mcd bangalore . ONDC accepted my payment & assured to deliver in 30 minutes. Later rider refused to deliver food saying the address is wrong inspite of it being rightly described. On asking refund they are neglecting requests & blaming us instead. Payment taken & food not delivered was last […]

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