OLA

Ola cab fraud by charging me when driver denied the trip

Posted on by Consumer Court
Name of Complainant Dipak Bansal
Date of ComplaintJuly 18, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Can driver reached the pickup location and asked me the drop location and then he denied the trip saying that he need to go to his home. On cancelling the trip, ola charged me Rs 50. When tried the support options, it says to call customer care and they have nowhere mentioned their customer care […]

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Ola app charging me unnecessarily

Posted on by Consumer Court
Name of Complainant Dr Sushil Jaybhaye
Date of ComplaintJuly 15, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

In October I booked ride for my wife with my OLA app, driver took long route, Farr was increased from estimated 700rs to 1200 rs for which I had some quarrel with him, I escalated matter with ola service centre, they told me to pay driver in cash and they will give me money 400-500rs […]

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Overcharged for outstation ride

Posted on by Consumer Court
Name of Complainant Namrata Sachdev
Date of ComplaintJuly 15, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Took an outstation cab on 7th June from Khandala to Thane, the projected fare was 1759. For no reason, the total amounted to 2164. On raising a complaint with Ola, I was informed that the odometer was not working and I’d be refunded the excess payment of 405. I provided my bank details on the […]

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Double charging by Ola for Outstation ride

Posted on by Consumer Court
Name of Complainant Ruchika Tandon
Date of ComplaintJuly 13, 2022
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I had booked a Drop only an outstation ride from Ajmer to Gurgaon. I was charged for roundtrip fare by the driver as the odometer reading entered by him in the app had an error. The ola app also showed the double fare invoice and mode of payment was also changed automatically to cash only […]

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Fraud by OLA-Misuse of preadded Vallet

Posted on by Consumer Court
Name of Complainant NISHANT RAJ
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a cab from Hotel to Bangalore airport, It showed me 964 rs while booking and when I reached bangalore airport it showed me 964 at the time of closing. 964rs debited from my Amazon. now when I entered the airport ,then again 60 rs was debited without any notice. When I reached the […]

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OLA DRIVER ENTERED INCORRECT ODOMETER READING

Posted on by Consumer Court
Name of Complainant SUBHANKAR FADIKAR
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked outstation trip for 97 km raid and travelled same distance at the end of my trip it showed 180+ km which is not possible and driver acknowledged the same. I told I will pay only for the distance I travelled but the driver demanded to pay the amount shown in the bill and claim […]

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Ola Had did fraud with me

Posted on by Consumer Court
Name of Complainant AKASH JAIN
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My issue is regarding Refund amount 3632 /- from OLA, Since last 2 Months I am struggling for my refund, but still my refund is not credited. I had called to OLA customer care more than 30 times but no response from OLA team Every time they told different different things. Ola Had did fraud […]

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OLA is charging for poatpaid, I never used it.

Posted on by Consumer Court
Name of Complainant Jyoti Bardiya
Date of ComplaintJuly 6, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Ola is charging me for Ola postpaid money whereas I’ve never used it. On 13th June 2022, I took a ride to the airport where I paid 1028 rs directly to the driver. Still, Ola charged me for using postpaid, a similar thing happened in Jabalpur where I took a ride and paid cash 211 […]

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Ola postpaid harassing me

Posted on by Consumer Court
Name of Complainant Om
Date of ComplaintJuly 6, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Ola charged me for toll charges when the driver didn’t cross any tolls on the way. I raised complaint and Ola didn’t solve. I told them I won’t pay till they remove toll charges. Now Ola people are spamming calls and threatening home visits. They have also affected my cibil score. Ola postpaid harassing me […]

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