OLA

OLA Company cheating

Posted on by Consumer Court
Name of Complainant Arun shyam raj
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

1. Last September’25, 2021 I had taken a trip through OLA App for an Auto from Thanjavur New bus stand to Tamil University Quarters. For that I have paid 159 as cash. Driver also collected that payment but For the Long time, Its showing as pending payment at last I have paid 159 through GPAY. […]

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Ola charging extra money at end of ride

Posted on by Consumer Court
Name of Complainant Swapnil Mittal
Date of ComplaintSeptember 15, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I took cab on 14th September 2022 in Bengaluru from Marathahalli to Bengaluru Airport. The amount shown while booking the cab was 938 Rs. I paid the amount during ride only on the OLA app. On completion of ride. I was asked to pay 144 Rs. more by cab driver. (Total 1082). On complaining online […]

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OLA REFUND

Posted on by Consumer Court
Name of Complainant B DATTANI
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I took an OLA ride on 27th of June. I was over billed and upon escalating the matter to OLA they agreed to refund the extra amount charged of over Rs500. They asked for my bank details which I have already submitted to them n till date I am just following up with them without […]

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Ola charge extra money after completion of ride

Posted on by Consumer Court
Name of Complainant Nilanjana pandey
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

When ola cab is booked it shows a amount around 350-370. But after completion of ride the fare deducted was around 450. And this issue happens very frequently in ola. Ola charge extra money after completion of ride was last modified: September 10th, 2022 by Consumer Court

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OLA cab poor service and wrong billing

Posted on by Consumer Court
Name of Complainant Anindya Kr. Banerjee
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Boarded OLA cab on 2-9-2022 at 07:59 AM (vide CRN6617681559). After taking OTP and starting the ride, the driver informed that the ac was not working as expected. He insisted that maybe I will feel comfortable after sometime. But after travelling for about 2kms I started sweating and decided to cancel the ride. But OLA […]

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Incorrect billing and harassments for payment of wrong bills

Posted on by Consumer Court
Name of Complainant Saugat Majumdar
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello, Around June 24th a bill was raised with me for my Post-Paid service with Ola which had an unaccounted amount of 1763/-. I had immediately raised a service request (#4562104) for the same and asked for clarifications. However I received mailers from your team asking me to make the post-paid payment with the threat […]

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Billing fraud

Posted on by Consumer Court
Name of Complainant Om Prakash Kumar
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked this outstation cab for 06:00AM, and it was an advance booking. While booking this cab, the fare price breakup didn’t have any night charges. But this cab arrived 4 minutes before 06 AM and asked for OTP and obviously I shared. But OLA changed me additional night charge which is Rs.700 So here […]

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OLA harassing me for payment

Posted on by Consumer Court
Name of Complainant Hrishikesh Rai
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

1. I have paid driver for a ride , still ola is asking me to pay again . 2. Driver reached the destination and cancelled my ride and now they are asking me to pay for a ride. OLA harassing me for payment was last modified: September 3rd, 2022 by Consumer Court

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Harassment from Ola!!!

Posted on by Consumer Court
Name of Complainant Swarda Hiremath
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Please find the below scenario, I booked rickshaw from Ola, while booking app had error, was not able to trace ‘cash option’ and my relative paid the money in cash. I informed ola executives about this. They assured me from their side that this issue is resolved. And kindly ignore the mails Ola. I have […]

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OLA Online taxi service misbehaved and cheating

Posted on by Consumer Court
Name of Complainant Deepak Kumar
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I am a regular user of OLA service for my daily commute. Plus I am a OLA postpaid member too. I would like to know is OLA postpaid for customers convenience or to torcher the customers. I would like to share the my worst experience. I booked OLA ride on 28th Aug 22 around 4 […]

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