Ola Cabs

Paid in cash but charged again through OLA postpaid

Posted on by Consumer Court
Name of Complainant Muralimohan
Date of ComplaintDecember 11, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I paid for 2 rides in Cash directly to the driver (Gpay) and later i see that money has been deducted from ola postpaid wallet too. So i have paid 4 times for 2 rides Paid in cash but charged again through OLA postpaid was last modified: December 11th, 2025 by Consumer Court

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EXCESS CHARGE ON RIDE BY OLA

Posted on by Consumer Court
Name of Complainant SURUCHI PURI
Date of ComplaintSeptember 5, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

The ride no – CRN8659666463 when booked showed 347 -540 rupees for the trip. From Kv no 1, Delhi cantt to Dilshad Garden Metro station. While at the time of boarding after OTP was entered it showed 947 rupees. At the End of journey it showed 1150 rupees While destination name was also shown as […]

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Harassment by Ola inspite of making payment

Posted on by Consumer Court
Name of Complainant WILMA CLARA DSOUZA
Date of ComplaintJanuary 3, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have made a payment 2 months back and also gave the driver a tip but I’m still receiving continuous messages from Ola about outstanding due. Now they have the audacity to call me every 5 mins and even threaten me that they will affect my CIBIL score and that they will send collection agents […]

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Ola money postpaid harassment

Posted on by Consumer Court
Name of Complainant S. Thorat
Date of ComplaintDecember 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I wake up at 7;30am to ola postpaid recovery agent calls. And in a day I receive more than 20-30 calls from them. In fact even when I pay the bill I get calls from random spam accounts, I believe ola is illegally selling user information to third parties hence creating more spam calls and […]

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Ola call harassment

Posted on by Consumer Court
Name of Complainant Sanil
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Despite giving money through Paytm, the old app is showing pending amount in postpaid. No one in call, app and Twitter is resolving it. I am getting 200 plus call everyday from ola bots. Spamming my phone. Due to which my phone has been dead and getting issues. Ola call harassment was last modified: September […]

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OLA Money still calling even after paying postpaid dues

Posted on by Consumer Court
Name of Complainant Aviral
Date of ComplaintAugust 24, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

OLA Money is still calling even after paying dues. This is a screenshot of the payment. OLA Money still calling even after paying postpaid dues was last modified: August 24th, 2023 by Consumer Court

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Double payment to Ola cab

Posted on by Consumer Court
Name of Complainant Rohit L Pisal
Date of ComplaintAugust 22, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I took ola cab from Goregaon west to Nalasopara west, before ride fare was showing 964/- in the app. When cab reached in the destination area 964/- fare was deducted from Ola Postpaid, and My exact destination (party Hall) was 5 mins away, on 27th July there was heavy rain in Mumbai due to that […]

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Ola wants double payment

Posted on by Consumer Court
Name of Complainant Surbhi
Date of ComplaintAugust 4, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I traveled from Ananthnagar to Richmond Town in a cab of theirs, and paid the total bill to the driver, as their online payment system wasn’t working. Later they demanded that I pay them again, as they say they don’t want to acknowledge the money paid to the driver, despite me having proof. I’d already […]

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Extra Charge by Ola

Posted on by Consumer Court
Name of Complainant Mukund Kulkarni
Date of ComplaintAugust 3, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had availed Ola cab ride on 29th July morning (CRN: 7559477970, Cost Rs 1225) and on 1st August (CRN: 7567949176, Cost Rs 846). For each rides Rs 500 has been considered from my Ola money. But both the drivers insisted that I pay the full amount by cash as the Ola money was not […]

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Ola Money Postpaid , No dues pending, still harassment calls continue!!!

Posted on by Consumer Court
Name of Complainant Vaibhav Salvi
Date of ComplaintAugust 2, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had taken two Ola rides on 18th April 2023 and 19th April 2023, the fares for which were Rs.209/- and Rs.240/- respectively. The amounts were paid online. Even my bank statement confirm the payments were made to Ola. The fare for Rs.209/- was paid online. However, while paying the second fare of Rs.240/-, I […]

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